Database Error While Upgrading

[kriscarter05]

Hi there,

I did some reading before I posted... but I really couldn't find an answer that seemed to work.

Today I upgraded (my first time doing so) to 3.8.4 (I had 3.8.3). I followed the directions, and I have this error when I go to http://WebsiteName.forum.install.upgrade.php.

The "good" news... I did backup both my forum and my hostgator account before I did this "upgrade". So not all is lost. I would just like to have a working forum sometime today!

Below is the error I'm receiving.

Database error in vBulletin :

mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: Access denied for user 'root'@'localhost' (using password: NO)
/home/XXXX/public_html/WebSiteName.com/forum/includes/class_core.php on line 311

MySQL Error   : 
Error Number  : 
Request Date  : Saturday, October 10th 2009 @ 03:21:19 PM
Error Date    : Saturday, October 10th 2009 @ 03:21:19 PM
Script        : http://WebSiteName.com/forum/install/upgrade.php
Referrer      : 
IP Address    : 
Username      : 
Classname     : vB_Database
MySQL Version : 

[dodgeboard.com]

It means is that your mysql has crashed or went down, you need to contact your web host and ask why and get them to get it back up.

Or...

One or more of the following is wrong in your config.php file:

$dbusername
$dbpassword
$dbname

Or..

Your mySQL user got deleted.

[kriscarter05]

Thank you for your reply...

I double checked mysql and it wasn't down nor was it deleted.

I did take a look at the config.php file and I'm a little lost as to where the information is it (username, password).

Since I did backup my old vb, would I be better off just reinstalling it from scratch, then doing the back up? If so, would my template still be there, or would I lose that?

Kris :-)

[dodgeboard.com]

I, too use hostgator. Have you looked at your old config.php? You can use the old config.php file.

Templates are stored in the database. I think this is a simple issue. Examine the config.php file and comparte it to the original or just use the original.