Stuck on step 2 during fresh install

[Deviate]

It's giving me the following error during step 2 of the installation:

Step 2) Connect to the database
Attempting to attach to database
Error description: mysql_connect() [function.mysql-connect]: Can't connect to local MySQL server through socket '/usr/local/mysql-5.0/data/mysql.sock' (2) /home/content/d/f/w/dfwcharity/html/forums/includes/class_core.php on line 311
The database has failed to connect because you do not have permission to connect to the server. Please confirm the values entered in the 'includes/config.php' file.


I just spent 45 minutes on the phone with my webhost, and they assure me they are able to access my databases on their end without any issues. I followed directions on editing the config file... What am I missing?

-Lee

[peterska2]

This means that the information in config.php is incorrect. The main reason for this particular error is that the mysql server name is wrong.

Adjust your config.php file as required, overwrite the file on your server with the newly edited version, then restart the installation.

[Deviate]

This means that the information in config.php is incorrect. The main reason for this particular error is that the mysql server name is wrong.

Adjust your config.php file as required, overwrite the file on your server with the newly edited version, then restart the installation.

I pulled the server name straight off of my account information...

'p41mysql61.secureserver.net'

Is there another line in the config file that could be wrong and causing this error?

Many thanks.

[beishe8]

I pulled the server name straight off of my account information...

'p41mysql61.secureserver.net'

Try "localhost" (in case of Yahoo:"mysql")

[peterska2]

The four items that are the ones that cause connection errors during the installation process are:

MySQL Server Name
Database Name
User Name
Password

Only you and your host know what the correct information for these will be.

[Deviate]

Try "localhost" (in case of Yahoo:"mysql")

Tried that first. Didn't work either.

The four items that are the ones that cause connection errors during the installation process are:

MySQL Server Name
Database Name
User Name
Password

Only you and your host know what the correct information for these will be.

I've set up an entirely new database and entered all of the new information into the config file. Still nothing.

I'm convinced at this point that it's something wrong on the server side. The MySQL communication error I'm getting with vB is the same error I was getting with phpBB3 after almost a year of fairly smooth running. Now the difficult part is going to be convincing them to even take it seriously enough to put some effort into fixing it.

[Deviate]

Thanks for the help.

It helps to have friends that know what they're doing. I was able to get a friend of mine to help me through the process, so it's up and running well.

I did have some issues while transfering the old phpBB3 users to vB. Instead of moving my "Registered Users" group to vB's RU group, it made a new group for them titled "REGISTERED" where the entire group was permabanned. Thankfully I found that out before I went live with it.

[dos0711]

It would be helpful to others if you would inform us what you found and what you changed...

[sonnyj]

yes i have the same problem

Please send me what you did... I have the same problem with GoDaddy.com hosting.

[Zachery]

GoDaddy doesn't normally use the localhost for mysql, its usally something like server23.secureserver.net.

Contact godaddy for more help with your mysql information. Your host has the anwsers.

[Deviate]

It would be helpful to others if you would inform us what you found and what you changed...

I changed out the least reliable part of any operation; the operator.

I can't really say what was changed as I didn't do it myself, hence the previous comment about having friends that know what they're doing.

I asked him what it was that I had done wrong, and I'm sure he gave me the answer. I either didn't understand it (strong possibility), I forgot it (also a strong possibility), or a combination of the two (most likely what happened). Wish I could be of more help to others with the same issues. Now if it were a question about why someone's BMW is running rough, I can help... This whole database stuff is well outside my area of expertise.