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Trouble entering install system....

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  • Trouble entering install system....

    My installation has got as far as entering my customer number and the number comes up as correct, starts to redirect then sends me back to the area to re-enter my customer number.

    The customer number is right, I checked it three times so I thought maybe Firefox was interferring so I shut that down and opened IE but there is still the same problem.

    Has anyone any suggestions please?

    Thank you

  • #2
    You're either blocking cookies, or not using the correct files/license number. Try downloading a fresh copy and reuploading the files over the current ones.

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