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  • Contact us form stopped working (cloud)

    We are on cloud and our contact form seems to have stopped working.

    someone reported having tried to contact us but we didn’t get it. Tried ourselves on two different email addresses and nothing arrives.

    Checked spam folders
    Have run the diagnostics tool for email and it works OK

    Not sure what can be wrong, we haven’t changed anything,
    __________________________________________
    We don't stop playing because we grow old;
    we grow old because we stop playing.
    GBS

  • #2
    I can confirm that ours is working. Tried two different emails and both were sent

    Comment


    • #3
      Originally posted by Carrfixr View Post
      I can confirm that ours is working. Tried two different emails and both were sent
      Thanks for that. Very strange why ours isn’t
      __________________________________________
      We don't stop playing because we grow old;
      we grow old because we stop playing.
      GBS

      Comment


      • #4
        I've tested your email system. Both via the email diagnostic and by temporarily changing your Contact Us email to my personal email. I received both emails. Is the sitemail email address listed as your Webmaster Email still valid?
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API

        Comment


        • #5
          Originally posted by Wayne Luke View Post
          I've tested your email system. Both via the email diagnostic and by temporarily changing your Contact Us email to my personal email. I received both emails. Is the sitemail email address listed as your Webmaster Email still valid?
          Thanks Wayne, yes that email address is in use, we’ve been getting emails to it today, just not the ones from the contact form.

          I’ll try changing it to another one till I can find out why.
          __________________________________________
          We don't stop playing because we grow old;
          we grow old because we stop playing.
          GBS

          Comment

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