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  • Do I need to setup a SubDomain?

    My site was migrated but the url is not setup the same as the old host. The Home webpage was www.smmas.org and the Forum was www.smmas.org/vb. How do I set that up here?

  • #2
    So you chose www.smmas.org for your vBulletin Cloud address. You would need to set up a CNAME redirect for this subdomain to point to the temporary vbulletin.net URL we sent you when you signed up.

    Managing your CNAME Record

    Updating your CNAME record allows you to point your custom domain (e.g. myvbulletincloud.com) to the sub-domain assigned to your account. In order to do this you’ll need to visit your domain name registrar and update the records on their site. If you are also using the domain for a regular site, you’ll need to redirect a sub-domain (e.g. forums.myvbulletincloud.com).

    To add a CNAME record:

    1. Login into your domain name registrar’s management panel.
    2. Select the domain name you want to manage.
    3. Choose Manage Host Names, Host Name Records, or DNS Records
    4. Update the CNAME record to point to the subdomain assigned to your forum. This would look like:
    a2398af32123.vbulletin.net
    5. Save your records.
    6. Wait for the records to propagate. This can take up to 24 hours.

    Specific Registrars

    Individual registrars will have their own steps to follow in order to set this up. Some more complex than others. Here is a list of various registrars and hosting providers. If you’re provider isn’t listed, you will need to contact them directly for help.

    Registrars

    • 123-Reg: http://www.123-reg.co.uk/support/ans...ain-name-1198/
    • Namecheap: https://www.namecheap.com/support/kn...-for-my-domain
    • GoDaddy: http://support.godaddy.com/help/arti...r-domain-names
    • Register.com: http://support.launchrock.co/knowled...d-instructions
    • Enom (and its affiliates): http://www.enomcentral.com/help/dnsdemo.asp
    • Network Solutions: http://www.networksolutions.com/supp...-host-aliases/

    Hosting Providers

    • 1&1: https://help.1and1.com/domains-c3693...n-a643600.html
    • Hostgator: http://support.hostgator.com/article...-and-a-records
    • HostMonster: https://my.hostmonster.com/cgi/help/cname

    If you need help finding your vBulletin Cloud subdomain, contact vBulletin Support.

    If you need help changing your CNAME record contact your registrar or hosting provider.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

    Comment


    • #3
      Thank you for your response. I am confused. On the vBulletin Cloud site there are 5 tabs: Home, Forums, Blogs, Articles, Groups. Are these all separate subdomains that I can add a CNAME direct too?

      Home should be showing my Home Page, now it is showing my Forum. Forums is also showing my Forum.

      How do I fix this?

      Our home page was displaying fine before I changed the CNAME on GoDaddy. Now the home tab is showing the forum and the Forums tab is also showing the Forum so I am not sure what to do.

      Do I need to add a CNAME that shows - "xxxxx/Forums".

      Do I need to set something up on the subdomain vbulletin Cloud hosting site or is everything that needs to be done on our Domain service with domain provider?

      How do I know what CNAME to use for each tab on the Forum?

      Is there a separate URL for each of the different tabs: Home, Forums, Blogs, Articles, Groups? How do I know what to point the CNAME redirects too?
      Last edited by LynneC; Thu 3 Sep '20, 3:57pm.

      Comment


      • #4
        So in the URL of www.smmas.org the sub-domain is "www" this specifies a single location in the smmas.org domain. You would point this sub-domain to your vBulletin cloud site via a CNAME redirect.

        You do not need a CNAME for each tab. Those are routes and handled by vBulletin.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API

        Comment


        • #5
          I have already done that but the site is not displaying correctly. The Forum is showing under the Home Tab.
          Last edited by LynneC; Thu 3 Sep '20, 4:35pm.

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          • #6
            Yes. That is the default action of a new installed/upgrade vBulletin 5 site. The list of forums is the homepage.

            If you want a custom Homepage, then click "New Page" and create a new page. When you save this page, you can tell the system to make it the homepage with a checkbox.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API

            Comment


            • #7
              Before I pointed the CNAME to the a2398af32123.vbulletin.net URL, the home page was showing correctly under the Home tab. Now the Home tab is showing the Forum and when I click on the Forums tab, it doesn't go there. Are you saying I need to create an New Page?

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              • #8
                Your home page is on a different server. it wouldn't have been migrated to Cloud. When you added a CNAME redirect to www. you redirected off of it. If you want to maintain both the home page and the forums, then yes you will need to create another sub-domain. Something like forums.smmas.org that points to your forums while www points to your original site.
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud demonstration site.
                vBulletin 5 API

                Comment

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