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Auto ban not working

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  • Auto ban not working

    We have it set up so infractions earn points and will automatically ban users by the number of infraction points they have. More points equals longer bans. Previously when we issued an infraction they would automatically be changed to the specific banned user group and then would be returned after the infraction expired. This is no longer working. We have issued an infraction today but the user was not sent to the banned user group. The settings all appear to be correct and we haven’t changed anything with it. I manually put that user in the banned group so Im guessing I will need to remove him manually as well???

    Any ideas on why this isn’t working?
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