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Needing to reset a users password when I add them to a group

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  • Needing to reset a users password when I add them to a group

    When I add a user to a group and they try to login, I need to reset their password (or they need to click on the forgot password link.

    For instance, I added a user to Moderators within a particular channel. I have the user logout and log back in, but when they do, they get the message, "You have entered an invalid username, email address, or password ..."

    This has happened before, when I created a Test Topic channel and added a couple of us. The users that I added reported the same issue.

    What setting do I need to change?

    Thank you.

    Rich

  • #2
    There is no setting for this because it shouldn't be happening. Why do they need to log out if you add them to a new group? All they should need to do is refresh the page.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API - Full / Mobile
    Vote for your favorite feature requests and the bugs you want to see fixed.

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