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Style changes, avatars, and signatures lost after upgrade

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  • Style changes, avatars, and signatures lost after upgrade

    This last upgrade completely screwed our styles on our page. As usual there were some font changes that were of minimal affect. But the style changes screwed our layout up completely to where it was unusable for most our mobile users. Our PC users are reporting the layout to be whacky as well. Our mod dashboards are unusable.

    We had this once before and it took us a month to sort through and rebuild the styles. This is the beginning of our highest traffic time and it lasts till january. We don’t want to be losing users, and don’t have the time atm to dig through the styles and rebuild them. Can we reload our backup?

    For future reference, is there a way to opt out of updating the site if we are on the cloud?

    attached are two photos of what we are experiencing.






  • #2
    We restored your site to the backup right before the upgrade which was taken on 9/10 at around 11:20am Pacific Time. We will postpone the upgrade of your site until we can further investigate the root cause of this issue. Thanks.

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    • #3
      Originally posted by Thong Nguyen View Post
      We restored your site to the backup right before the upgrade which was taken on 9/10 at around 11:20am Pacific Time. We will postpone the upgrade of your site until we can further investigate the root cause of this issue. Thanks.

      Thank you Thong

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