DNS godaddy is useless

[neilb]

help needed....

every time i contact godaddy i get no help at all. the last time i called i asked the guy if he was any good at DNS settings, an by his own admissions he said 'i'm not the best' lol. that says it all!

i have 2 C Names at present:-

CNAME	metalshapershub	@	1 Hour	Edit
CNAME	www	ce8df029be3e-004671.vbulletin.net	1 Hour

no A Name.i am pretty sure the value of these were the other way around.

i believe that cloud forums don't really need A names and that is the URL for vbulletin i was given by vbulletin.net

when i search that domain name in my address bar i get nothing. when i search on mxtoolbox i get :-

http

metalshapershub.com

The remote name could not be resolved: 'metalshapershub.com' (http://metalshapershub.com)

any ideas?

[Mark.B]

If the url is supposed to be www.metalshapershub.com then that is what needs setting as the cname.

[neilb]

thanks mark, i now have another question... i am new to all things DNS. if i have my domain name set to www.metalshapershub and point to the url which vbulletin sent me

like this:-

CNAME

www.metalshapershub.com

ce8df029be3e-004671.vbulletin.net

1 Hour

would this be correct?

i have had it like this before and it didn't work...

thanks neil

[Mark.B]

It should be, but we need more information. “It didn’t work” tells us nothing about the problem.

Bear in mind that such changes can take up to 48 hours to take effect, though it’s usually much faster.

I would suggest setting it as above and then we can see what it’s actually doing.

Note that no “A” record should be set.

[neilb]

thanks mark, checking mx toolbox today i get this result with a DNS search:-

	DNS Record Published	DNS Record not found	More Info

HTTP test result is:-

HTTP ConnectThe remote name could not be resolved: 'www.metalshapershub.com' (http://www.metalshapershub.com) More Info

and a search using the address bar result is:-
This site can’t be reached

metalshapershub.com’s server IP address could not be found.

• Try running Windows Network Diagnostics.

DNS_PROBE_FINISHED_NXDOMAIN


i will leave it until tomorrow so it has plenty of time to propagate

thanks neil

[Mark.B]

The cname record is not set.

This is something only GoDaddy can resolve. It is outside vBulletin’s control.

[Wayne Luke]

https://www.godaddy.com/help/add-a-cname-record-19236

Make sure to remove the CNAME with the @ symbol. The @ is a wildcard and will redirect all requests to your TLD (metalshapershub.com). If you did not purchase your DNS through GoDaddy and only have a website with them, you can update your CNAME with the Registrar that maintains your domain. This would skip GoDaddy's DNS altogether.

[neilb]

i did get this sorted, i also found out what 'masking' is and set that up so the address bar now show's the domain name

thanks for the replies guy's

[Sneijder]

Is @ wildcard? I thought * was wildcard and @ meant root or something.. or do they both serve the same function?

[Wayne Luke]

In this case @ shouldn't be used as a CNAME. It actually means All in this context as far as I am aware.