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Unable to access Site Builder or assign Administrator Permissions

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  • Turn13
    You're the best. Thanks!

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  • Wayne Luke
    The administrator with the username of "originality" can access Site Builder on your vBulletin Cloud site.

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  • Unable to access Site Builder or assign Administrator Permissions

    New install, just had the data migrated.

    My "Site Owner" user does not have administrator permissions - when I try to assign them with my typical administrator login under Usergroups > Administrator Permissions, I get this message:

    Sorry, you are not allowed to edit administrator permissions.

    If you think you should have permission to access this page, you will need to edit the $config['SpecialUsers']['superadmins'] variable in the includes/config.php file.

    To allow the administrators to access this page, edit the variable to include the user IDs of those administrators should have access, separating each user ID with a comma, like this:

    $config['SpecialUsers']['superadmins'] = '1,25,57';

    To allow only a single administrator to access this page, simply add that user's ID with no commas, like this:

    $config['SpecialUsers']['superadmins'] = '1';
    I tried making the "Site Owner" an Administrator, but then the only tabs available in the AdminCP are "Statistics & Logs" and "Announcements".

    Not sure where to start, sorry. Thanks for any advice.

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