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Email Hosting using Domain name registered under VBCloud

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  • Wayne Luke
    replied
    Being handled in a support ticket. More information is needed. See the ticket.

    Leave a comment:


  • Madhu279
    replied
    Dear Mark

    Thanks For your support.

    Regards
    Madhu

    Leave a comment:


  • Mark.B
    replied
    We will get this picked up as soon as possible.

    Leave a comment:


  • Madhu279
    replied
    Hi Mark / Wayne

    Still waiting for your response on the above subject, I have already submitted a support Ticket for same. Please create MX records.

    I need to start receiving email on my domain name.

    I request your immediate response to proceed.

    Thanks in advance

    Regards
    Madhu

    Leave a comment:


  • Madhu279
    replied
    Hi Mark

    I have already received my MX records as per attached picture in my previous reply and I also created a Support Ticket and awaiting reply from your end. (Ticketid: 2282801)

    Please can revert back

    Regards
    Madhu

    Leave a comment:


  • Madhu279
    commented on 's reply
    Hi Mark

    I have already received my MX records as per attached picture in my previous reply and I also created a Support Ticket and awaiting reply from your end. (Ticketid: 2282801)

    Please can revert back

    Regards
    ​​​​​​​Madhu

  • JGRnava
    replied
    Thanks, If I do that what how does it work? What does the user see? Can the user send an email to [email protected]?

    Leave a comment:


  • Mark.B
    replied
    Originally posted by JGRnava View Post
    I made this too confusing. What I am looking for is this: vBulletin implemented the Domain NAVAvols.com for our forum. Can I have [email protected], [email protected] mail boxes etc. which I can then access form my email applications?

    If not, If I open a domain account on an ISP can I then have that domain point the forum?

    If so, then could I use the same domain name that current vBulletin is using for our forum?
    vBulletin do not provide email services. All you need to do is purchase or acquire email services from an email provider, and tell us the mx records (which they will give you).

    Doing it any other way is more complicated and won't work how you want.

    Leave a comment:


  • JGRnava
    replied
    I made this too confusing. What I am looking for is this: vBulletin implemented the Domain NAVAvols.com for our forum. Can I have [email protected], [email protected] mail boxes etc. which I can then access form my email applications?

    If not, If I open a domain account on an ISP can I then have that domain point the forum?

    If so, then could I use the same domain name that current vBulletin is using for our forum?




    Leave a comment:


  • Mark.B
    replied
    Originally posted by JGRnava View Post
    Help me understand this: If I open and account [email protected]com and get the MX record (assuming I can) then you can direct mail addressed to [email protected] to come in on this outlook account?
    You can't set MX records for free outlook.com accounts. Those are just free email acccounts provided by Microsoft.

    Originally posted by JGRnava View Post
    Or do I need to create a new mail account for NEWDOMAIN with an ISP and then give you the MS record for that.
    No, you purchase a hosted email service from an email provider and they will require that you set the MX records for your domain so that they point to them. You would then tell us what those MX records are and we will set them.

    Originally posted by JGRnava View Post
    Would we be able to access our forum at [email protected] or would be still access the forum with the name you registered?
    I'm not sure I understand this. You don't access a forum from an email address. If you mean forum.newdomain.com, the address you use for your forum would not change because all you're doing is adding email to it via a third party provider. Because we manage your domain the MX records have to be set by us.

    Leave a comment:


  • JGRnava
    replied
    Help me understand this: If I open and account [email protected] and get the MX record (assuming I can) then you can direct mail addressed to [email protected] to come in on this outlook account?

    Or do I need to create a new mail account for NEWDOMAIN with an ISP and then give you the MS record for that. Would we be able to access our forum at [email protected] or would be still access the forum with the name you registered?

    Leave a comment:


  • Madhu279
    replied
    Hi Wayne

    I have created an account in Google Gsuit

    Below are the details for the MX records (attached picture)

    My Domain: www.marinexclusive.com

    Please let me know the way forward.

    Thanks
    Attached Files

    Leave a comment:


  • Madhu279
    replied
    Hi Wayne

    Thanks for your response, will revert back once I receive the info from the third party email provider.

    Thanks

    Leave a comment:


  • Wayne Luke
    replied
    You will have to contract with a third-party email provider. Once you have done that, you can provide us with the MX Records and we can update the DNS.

    Leave a comment:


  • Wayne Luke
    replied
    We're investigating if this is currently possible with our setup.

    Leave a comment:

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