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  • Email Hosting using Domain name registered under VBCloud

    Good day

    1. I have used the Domain name which was offered during my VB cloud registration.

    Now I would like to add myname@mywebsite.com(Domain registered during VB sign up).

    Please let me know how I link domain name to Email hosting provider such as Gsuit/Rackspace.

    2. How to access admin email account to receive replies from user.

    Regards

  • #2
    We're investigating if this is currently possible with our setup.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud customization and demonstration site.
    vBulletin 5 Documentation - Updated every Friday. Report issues here.
    vBulletin 5 API - Full / Mobile
    I am not currently available for vB Messenger Chats.

    Comment


    • #3
      You will have to contract with a third-party email provider. Once you have done that, you can provide us with the MX Records and we can update the DNS.
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud customization and demonstration site.
      vBulletin 5 Documentation - Updated every Friday. Report issues here.
      vBulletin 5 API - Full / Mobile
      I am not currently available for vB Messenger Chats.

      Comment


      • #4
        Hi Wayne

        Thanks for your response, will revert back once I receive the info from the third party email provider.

        Thanks

        Comment


        • #5
          Hi Wayne

          I have created an account in Google Gsuit

          Below are the details for the MX records (attached picture)

          My Domain: www.marinexclusive.com

          Please let me know the way forward.

          Thanks
          Attached Files

          Comment


          • Madhu279
            Madhu279 commented
            Editing a comment
            Hi Mark

            I have already received my MX records as per attached picture in my previous reply and I also created a Support Ticket and awaiting reply from your end. (Ticketid: 2282801)

            Please can revert back

            Regards
            ​​​​​​​Madhu

        • #6
          Help me understand this: If I open and account ourforummail@outlook.com and get the MX record (assuming I can) then you can direct mail addressed to ourforummail@NAVAvols.com to come in on this outlook account?

          Or do I need to create a new mail account for NEWDOMAIN with an ISP and then give you the MS record for that. Would we be able to access our forum at forum@newdomain.com or would be still access the forum with the name you registered?

          Comment


          • #7
            Originally posted by JGRnava View Post
            Help me understand this: If I open and account ourforummail@outlook.com and get the MX record (assuming I can) then you can direct mail addressed to ourforummail@NAVAvols.com to come in on this outlook account?
            You can't set MX records for free outlook.com accounts. Those are just free email acccounts provided by Microsoft.

            Originally posted by JGRnava View Post
            Or do I need to create a new mail account for NEWDOMAIN with an ISP and then give you the MS record for that.
            No, you purchase a hosted email service from an email provider and they will require that you set the MX records for your domain so that they point to them. You would then tell us what those MX records are and we will set them.

            Originally posted by JGRnava View Post
            Would we be able to access our forum at forum@newdomain.com or would be still access the forum with the name you registered?
            I'm not sure I understand this. You don't access a forum from an email address. If you mean forum.newdomain.com, the address you use for your forum would not change because all you're doing is adding email to it via a third party provider. Because we manage your domain the MX records have to be set by us.
            MARK.B | vBULLETIN SUPPORT

            TalkNewsUK - My vBulletin 5.5.4 Demo
            AdminAmmo - My Cloud Demo

            Comment


            • #8
              I made this too confusing. What I am looking for is this: vBulletin implemented the Domain NAVAvols.com for our forum. Can I have Mailbox1@NAVAvols.com, Whatever@Navavols.com mail boxes etc. which I can then access form my email applications?

              If not, If I open a domain account on an ISP can I then have that domain point the forum?

              If so, then could I use the same domain name that current vBulletin is using for our forum?




              Comment


              • #9
                Originally posted by JGRnava View Post
                I made this too confusing. What I am looking for is this: vBulletin implemented the Domain NAVAvols.com for our forum. Can I have Mailbox1@NAVAvols.com, Whatever@Navavols.com mail boxes etc. which I can then access form my email applications?

                If not, If I open a domain account on an ISP can I then have that domain point the forum?

                If so, then could I use the same domain name that current vBulletin is using for our forum?
                vBulletin do not provide email services. All you need to do is purchase or acquire email services from an email provider, and tell us the mx records (which they will give you).

                Doing it any other way is more complicated and won't work how you want.
                MARK.B | vBULLETIN SUPPORT

                TalkNewsUK - My vBulletin 5.5.4 Demo
                AdminAmmo - My Cloud Demo

                Comment


                • #10
                  Thanks, If I do that what how does it work? What does the user see? Can the user send an email to Administrator@navavols.com?

                  Comment


                  • #11
                    Hi Mark

                    I have already received my MX records as per attached picture in my previous reply and I also created a Support Ticket and awaiting reply from your end. (Ticketid: 2282801)

                    Please can revert back

                    Regards
                    Madhu

                    Comment


                    • #12
                      Hi Mark / Wayne

                      Still waiting for your response on the above subject, I have already submitted a support Ticket for same. Please create MX records.

                      I need to start receiving email on my domain name.

                      I request your immediate response to proceed.

                      Thanks in advance

                      Regards
                      Madhu

                      Comment


                      • #13
                        We will get this picked up as soon as possible.
                        MARK.B | vBULLETIN SUPPORT

                        TalkNewsUK - My vBulletin 5.5.4 Demo
                        AdminAmmo - My Cloud Demo

                        Comment


                        • #14
                          Dear Mark

                          Thanks For your support.

                          Regards
                          Madhu

                          Comment


                          • #15
                            Being handled in a support ticket. More information is needed. See the ticket.
                            Translations provided by Google.

                            Wayne Luke
                            The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                            vBulletin 5 Documentation - Updated every Friday. Report issues here.
                            vBulletin 5 API - Full / Mobile
                            I am not currently available for vB Messenger Chats.

                            Comment

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