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  • Wayne Luke
    commented on 's reply
    A CNAME and a basic Redirect are two different things. They won't support multiple CNAMES to the same Cloud account. This is why you have to do a redirect through other means. You would have to redirect to your CNAME, which then comes to your cloud account. All before you request a single page through vBulletin.net and with your Cloud's CNAME in the address bar / referrer.

    Not circular. Just additional layers. Though it comes with its own pitfalls.

  • MrsTiggywinkle
    commented on 's reply
    but MrBillFSE has tried to redirect his Wayne Luke and he can't.

    It seems like we are going around in circles. In previous posts in this thread you said that it used to be possible to have two CNAMES but it had changed and you were going to try to get it changed back.

    Now it sounds like we must redirect ourselves from the servers - but we can't.

    Catch22.

  • Carrfixr
    commented on 's reply
    Thanks Mrs T for the explanation. Now I understand the situation

  • Wayne Luke
    commented on 's reply
    The domain has to be redirected before it touches our server. if the redirect has www.forum.domain.com in the address bar when it hits our server, it will fail. The user's address bar has to match your chosen domain name when it hits our server.

  • MrsTiggywinkle
    commented on 's reply
    Carrfixr, I think it is because yours uses a straight domain name for the forum, with no website attached. We have a website on the main domain name and the forum in a sub-domain.

  • Carrfixr
    commented on 's reply
    Mrs T, I see when I go to your site there is no www.

    How come my site has www. and works fine?

  • MrsTiggywinkle
    commented on 's reply
    Thank you for letting me know what you tried, saves us having to try and fail.

  • MrBillFSE
    replied
    Hi MrsTiggywinkle ,

    vBulleting Cloud system does not support having the domain directed with AND without the www. I highly doubt it ever will. When I tried to get it to work, I tried everything I could come up with from a DNS level all the way down to the site level without any luck. You are stuck with one or the other but not both.

    I do take exception though to the comment on duplicate content because most sites have in there DNS a redirect of the www.domain.com. In fact Google asks you to provide them both in their webmaster tools and designate which one you would prefer their search engine to use. The problem with duplicates comes in when you redirect completely different domain names.

    Bill.. .. .

    Leave a comment:


  • Wayne Luke
    replied
    You would have to have a redirect from www.forum.XXXX.com to forum.XXXX.com before it even reaches the vBulletin Cloud servers. You cannot redirect www.forum.XXXX.com to YYYYYY.vbulletin.net.

    In reality, it is poor practice to do this and users should learn to use the proper domain. Having multiple domains to content ruins search engine optimization and lowers your results in search engine rankings.

    Leave a comment:


  • MrsTiggywinkle
    replied
    Originally posted by Wayne Luke View Post
    The status is the same. If you want to use www.XXXX.domain.com, you should do this with a redirect at the DNS level or through your external site if you have one.
    But that's what MrBillFSE tried (read earlier post) and it doesn't work. Or can you give directions please?

    Leave a comment:


  • Wayne Luke
    replied
    The status is the same. If you want to use www.XXXX.domain.com, you should do this with a redirect at the DNS level or through your external site if you have one.

    Leave a comment:


  • MrsTiggywinkle
    replied
    Originally posted by Wayne Luke View Post
    There is no news at this time. Bugs reported on the Cloud System itself are not public. They often contain information that could compromise security.
    Hi Wayne Luke Happy New Year!

    Just wondered if there was any news? 6 months on and no updates, we would love to be able to add www. to our options.

    Leave a comment:


  • Wayne Luke
    replied
    There is no news at this time. Bugs reported on the Cloud System itself are not public. They often contain information that could compromise security.

    Leave a comment:


  • MrsTiggywinkle
    replied
    Originally posted by Wayne Luke View Post



    I've created a bug report on the issue to allow at least one alternative subdomain. I would prefer two but we'll see what the Cloud team says.
    Any news on this and is there a link to the bug report so we can vote? I've searched but can't find it.

    Leave a comment:


  • braintrainnerd
    replied
    Originally posted by MrBillFSE View Post

    You CAN NOT have both WWW and non-WWW CNAMEs pointing to the XXXXXXXXXXXXX.vbulletin.net. ONLY 1 WILL WORK and that is the one that you register in the vBulletin control panel. The other one will go to the vBulletin maintenance page.
    This is the exact problem that I had when I changed domains (had no www problems, just a change in the name of the domain). The redirect from the old domain went straight to the maintenance page. As a result, I had to turn off the redirect from the old domain.

    There is an option in Google Webmaster tools to change the domains from old to new, so that the search rankings aren't lost, but unfortunately due to this problem, I could not redirect and thus Google treated my new domain as a brand new website and all my pages in the google index were lost, along with all the search rankings.

    My old domain ranked well, my new domain basically started from scratch, and it took almost 2 months for most of my pages to be reindexed by Google.

    Leave a comment:

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