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A Few Issues? "HOME" Topic? Turning "Forums/Channels" off? Etc.

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  • Wayne Luke
    replied
    We'll look into it.

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  • voclain
    replied
    Ok, I forgot to do it last night....so I got up early this AM to do what you told me! I did the "Clear Cache"....but then when I went to Maintenance -> General Update Tools I do NOT have an "option" to "rebuild the search engine".....what should I do?

    Kirk Voclain

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  • voclain
    replied
    Originally posted by Wayne Luke View Post
    Those are the first two troubleshooting steps for your problem.
    Wayne!! Ok, I’m on it!! I’ll run it tonight. It’s going to take forever, but if it fixes things or not I will report back!!

    Thanks again!!

    Leave a comment:


  • Wayne Luke
    replied
    Those are the first two troubleshooting steps for your problem.

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  • voclain
    replied
    Wayne, forgive me, but being that it works for admins seems to indicate to me that it is working. But it is not working for other usergroups!? Again, I could be wrong, but surly this Judy has to be a switch in that area that is causing this??

    As far as rebuilding the search index, I do not mind done Nfl that, but, I have over 2 million posts. And when the upgrade finished, one of the admins who did the upgrade to the cloud from VB 4 said that I would not have to do that because it was done while the upgrade was taking place. If that is wrong info, let me know and I will rebuild that index.

    Leave a comment:


  • Wayne Luke
    replied
    It is not directly related to the Search Permissions. It is related to whether end users can see deleted posts or posts requiring moderation.

    The first steps you should do is clear the cache in the AdminCP and if it hasn't been done already, rebuild the search engine. Maintenance -> Clear System Cache for the first. Maintenance -> General Update Tools for the second.

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  • voclain
    replied
    Originally posted by Wayne Luke View Post
    3. If the user doesn't have permission to see the "last post", then there are times when the "Last Post" information will not be displayed on the topic list. A new post that the user can see will update the list for them. This has to do with performance, searching and caching systems.
    Wayne,

    Thanks for the reply! So? This would be under Usergroup>Permissions>Search?

    Im trying to narrow down where and what I have turned off to fix this.

    Thanks again.

    Kirk

    Leave a comment:


  • Wayne Luke
    replied
    3. If the user doesn't have permission to see the "last post", then there are times when the "Last Post" information will not be displayed on the topic list. A new post that the user can see will update the list for them. This has to do with performance, searching and caching systems.

    Leave a comment:


  • Mark.B
    replied
    Originally posted by voclain View Post

    Mark:

    First, thank you for the reply!

    I had 3 questions, which of the 3 are you doing the "internal ticket" on so I can get the other 2 answered????????

    1. "Home" Topic in ever forum?
    2. Turning Forums OFF?
    3. "Last Post" not showing up?

    Kirk
    Sorry, it's point 1. That's a known problem that occurs occasionally.

    The forum options you mention were removed in vB5. If you wish to make a forum not display in the list, but still be open, set its display order to 0.

    All channel lists generally display last post information, we'd need an example so we can see what's going on.

    Leave a comment:


  • voclain
    replied
    Originally posted by Mark.B View Post
    This is something that can only be rectified by the Cloud development team here.

    I will get an internal ticket raised to set this in motion, ordinarily it would be done quite quickly but we in a major holiday period so I can't offer any guarantees as to when it will be done.
    Mark:

    First, thank you for the reply!

    I had 3 questions, which of the 3 are you doing the "internal ticket" on so I can get the other 2 answered????????

    1. "Home" Topic in ever forum?
    2. Turning Forums OFF?
    3. "Last Post" not showing up?

    Kirk

    Leave a comment:


  • Mark.B
    replied
    This is something that can only be rectified by the Cloud development team here.

    I will get an internal ticket raised to set this in motion, ordinarily it would be done quite quickly but we in a major holiday period so I can't offer any guarantees as to when it will be done.

    Leave a comment:


  • voclain
    replied
    Originally posted by Dale D-FL View Post
    voclain, I will try to help you. Go to AdminCP>Quick Setup at the top of the page>delete Home from the list of topics it and then scroll down to Done and click it<
    Forgive me...but I'm confused???? When I did just what you said....there is nothing there that says: "HOME".......I did try clicking some of these and it says there are 600 posts in there are you sure.....I said NO.....but???? IF I DO CLICK YES....is this like "TURNING OFF" a forum in VB4? it's still there just not active????

    HELP

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  • Dale D-FL
    replied
    voclain, I will try to help you. Go to AdminCP>Quick Setup at the top of the page>delete Home from the list of topics it and then scroll down to Done and click it<

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  • voclain
    replied
    Anyone???

    i have another issue? To add to the issues above.

    I noticed on this site, that when you click on Forum, and you view the list of channels, there is a column of “Last Post”....in that column is a list of all the last posts that were made in that channel. My site does the same thing for “admins” but not everyone else.

    I have looked and looked at the usergroups, settings, etc and cannot figure out how to fix that, can you help? And can you pleease help with the issues in the first post also???

    Thanks!

    ​​​​​​​kirk

    Leave a comment:


  • A Few Issues? "HOME" Topic? Turning "Forums/Channels" off? Etc.

    I moved my VB4 Site to the VB5 Cloud service and I'm just getting into it now. It's SUPER LARGE and it's going to take a bit of time to get everything set up the way I like.

    I noticed that a new thing has showed up.....inside of a forum, under the "Stickys" at the top....a new "TOPIC" is on every forum and that top is named: "Home".....what is that? I don't need a LINK to my HOME Page....I have that at the top.....how do I get rid of that?




    Also.....on the VB4 site.......I had the opting in the AdminCP>Forums>Forum Manage --- I had the option to "Forum is Active" or "Forum is Open" and a bunch of other things that I just cannot find now???? Where is that????

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