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  • #16
    I will call in today when its happening to get this verified and handled
    Thanks
    vB Mods That Rock!

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    • #17
      Originally posted by Carrfixr View Post
      I will call in today when its happening to get this verified and handled
      Thanks
      There isn't really anything the support team can do with this.

      It's best to update the JIRA entry, as the developers will not see it if it's in the forums.
      MARK.B | vBULLETIN SUPPORT

      TalkNewsUK - My vBulletin 5.5.6 Demo
      AdminAmmo - My Cloud Demo

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      • Carrfixr
        Carrfixr commented
        Editing a comment
        I have call in support so maybe this would be the best way

      • Carrfixr
        Carrfixr commented
        Editing a comment
        I put it in the JIRA ,, and heard nothing back

        thanks

    • #18
      Originally posted by Carrfixr View Post
      I will call in today when its happening to get this verified and handled
      Thanks
      Calling in won't help get it confirmed. QA is not available by phone. The steps to reproduce should be added to the JIRA and they will copy the site to an internal staging server to verify the issue.

      This isn't a critical issue so I am not sure what you're expecting. It will be evaluated during the standard bug review meetings that happen on Monday, Wednesday and Friday. It will be assessed and it will be placed into a bucket for resolving. It may not be fixed in the next version unless we can show it is a regression. This is standard procedure for all issues that are reported.
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud demonstration site.
      vBulletin 5 API - Full / Mobile
      Vote for your favorite feature requests and the bugs you want to see fixed.

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      • #19
        I called it in and had it confirmed. There seems to be an issue that is possibly localized to my site. Joshua was very helpful today and took the time to sign on and verify this problem first hand.
        Thanks to all
        vB Mods That Rock!

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        • Carrfixr
          Carrfixr commented
          Editing a comment
          Joshua made a support ticket up for me after experiencing the issue

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