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  • New users banned and users locked out after password change.

    I moved from another host to vBCloud and getting the following errors.
    • New members that are registered are getting banned right away
    • Users that change passwords are also banned


  • #2
    Sounds like the Unregistered / Not Logged In usergroup is marked as a banned usergroup. Will review your site's permissions.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API - Full / Mobile
    Vote for your favorite feature requests and the bugs you want to see fixed.

    Comment


    • #3
      Actually, the registered usergroup was set as a Banned Usergroup. I have changed this setting for you. The permission in question is "This Usergroup is NOT a Banned Usergroup". It should be set to Yes if the user should have access. I'll admit that the wording is a bit wonky.
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud demonstration site.
      vBulletin 5 API - Full / Mobile
      Vote for your favorite feature requests and the bugs you want to see fixed.

      Comment

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