Emails sent to users do not have the $vboptions filled out after moving to vBCloud.

[coastside]

I moved from another host to vBCloud. Emails sent to users do not have the $vboptions filled out anymore. See example email below.
Users are not able to extend their registration due to this.

Please help..



Dear $username,

Your access to the paid subscription “$subscription_title” is about to expire.

(Please note: Coastside does not retain CC numbers and there is no recurring option. The club is considering the risks and benefits of installing it.)

To renew this subscription you must visit $vboptions[bburl]/payments.php

You may also renew from within your account if you don't trust email web links. Go to “Settings” in the high upper right corner of any forum page and select it. This will present your account menu on the left where you can scroll down to “paid subscriptions” to renew as well as change your password and keep your email current.

DO NOT use the donation link on the homepage. This will give us 25 bucks and not renew your account!

If you do not extend your subscription, access will be removed.

All the best, $vboptions[bbtitle]

[glennrocksvb]

Are you referring to the paidsubscription_reminder_gemailbody phrase? The default translation for that is:

Dear {1},

			Your access to the paid subscription "{2}" is about to expire.

			If you have selected a recurring subscription you will be automatically billed for the renewal, else to renew this subscription you must visit {3}/payments.php

			If you do not extend your subscription, access will be removed.

			All the best,
			{4}

Phrases use {n} placeholders for variables.

[Wayne Luke]

In the phrase editor, remove your custom text and click "Insert Default Text". You can then modify that text to suit your needs. Any other customized email phrases would have to be similarly altered. If you go to Languages / Phrases -> Find Updated Phrases, customized phrases should be listed.

I will bring this up with the developers so a check can be developed for migration.

[coastside]

>> Phrases use {n} placeholders for variables.

Sorry for the dumb question. Where do I specify the variables
i.e {1} is $username
{2} is $subscription_title etc.

[glennrocksvb]

>> Phrases use {n} placeholders for variables.

Sorry for the dumb question. Where do I specify the variables
i.e {1} is $username
{2} is $subscription_title etc.

It is done in the code. You don't have to do anything. You just have to know that {1} is the username, {2} is the subscription title, and so on. You can place all those placeholders anywhere in the phrase.