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  • #16
    Working on your issue. If I need more information for you, I will follow up in the ticket. Unfortunately, you're not the only customer that I am working with right now and issues aren't fixed with a wave of a magic wand. Plus you're on GoDaddy which is probably the worst host to have vBulletin installed on. I can only do things there in 15-minute increments before they lock me out of the server for 15-60 minutes.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

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    • #17
      Wayne Luke

      Its been almost 2 months. You keep your customer to an uncertain waiting period ? seriously ?

      Well, about the godaddy hosting if my existing hosting plan doesn't work properly...I am ready to invest more and get VPS. Can you please see the below plan and let me know if that works ?

      Click image for larger version

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      • #18
        Linux Deluxe as an absolute minimum...
        Vote for:

        - *Admin Settable Paid Subscription Reminder Timeframe*
        -
        *PM - Add ability to reply to originator only*
        - Add Admin ability to auto-subscribe users to specific channel(s)
        - "Quick Route" Interface...

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        • #19
          Thats way too expensive. Whats the major issue right now to shift my complete forum from vbcloud to godaddy ?

          Right now my forum (www.bangalorebikers.com/forum) is running on Debug Mode and I find below major 2 issues.
          1. Previous attachments are not showing
          2. Smilies are not showing.
          We are okay to lose attachments. Can you at least make smilies work and update the latest database so that we can get rid off VBCloud at the earliest possible ?

          Comment


          • #20
            Just my opinion, but I'd stay away from GoDaddy hosting.


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            • #21
              I agree...they can be problematic with vBulletin, though not to the extent they once were.

              Someone will pick this issue up as soon as we can....you shouldn't have to lose attachments, unless something's can badly wrong they should be exportable out of your Cloud install.
              Last edited by Mark.B; Thu 24 Nov '16, 12:01pm.
              MARK.B | vBULLETIN SUPPORT

              TalkNewsUK - My vBulletin 5.6.3 Demo
              AdminAmmo - My Cloud Demo

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              • #22
                Originally posted by blrjohn07 View Post
                Thats way too expensive. Whats the major issue right now to shift my complete forum from vbcloud to godaddy ?

                Right now my forum (www.bangalorebikers.com/forum) is running on Debug Mode and I find below major 2 issues.
                1. Previous attachments are not showing
                2. Smilies are not showing.

                We are okay to lose attachments. Can you at least make smilies work and update the latest database so that we can get rid off VBCloud at the earliest possible ?
                Quite simply put - vB5 will not run on anything lower than Deluxe, we're not recommending that plan but we're simply stating fact. While we don't make official recommendation on who to host with, one that we do suggest you try to look away from unless you can afford a higher end package is GoDaddy. Their lower packages simply don't have the ability to run vB5 effectively and you'll just be straight back on here complaining about performance and looking for support on how to make it better.
                Vote for:

                - *Admin Settable Paid Subscription Reminder Timeframe*
                -
                *PM - Add ability to reply to originator only*
                - Add Admin ability to auto-subscribe users to specific channel(s)
                - "Quick Route" Interface...

                Comment


                • #23
                  May I expect when my complete forum will be moved from vbcloud to godaddy ? Can I expect any date so that I can keep my members updated about that ? Please understand I am loosing activities of my forum, members are leaving...

                  Comment


                  • #24
                    Have you upgraded your hosting plan to one that will allow us to import your Cloud site and for it to run correctly? Have you advised Wayne of this in your ticket so that he can re-try the process?
                    Vote for:

                    - *Admin Settable Paid Subscription Reminder Timeframe*
                    -
                    *PM - Add ability to reply to originator only*
                    - Add Admin ability to auto-subscribe users to specific channel(s)
                    - "Quick Route" Interface...

                    Comment


                    • blrjohn07
                      blrjohn07 commented
                      Editing a comment
                      Upgrading hosting plan is beyond my reach as its way too expensive. In the current plan everything is working fine. Just that smilies and attachments are not working. Since I don't have budget to upgrade plan. I am okay if I lose attachments. At least try to get smilies work and update the latest database so that I can come out from VBCloud and give mobile friendly forum to my members.

                  • #25
                    Any update ?

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                    • #26
                      Anyone working on my ticket ? Can I expect some response ? How pathetic.

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                      • #27
                        Trevor Hannant , Mark.B Wayne Luke

                        Can you please tell me when my forum will be moved from vbcloud ?

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                        • #28
                          Any Update VB Team ?

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                          • #29
                            Hello VB Team,

                            Me being a customer of VB, is this how I get responses from VB Support team ? May I know when the forum will be moved ?

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