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PM / Notification / etc. system failed

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  • Wayne Luke
    replied
    I've replied to your ticket.

    Leave a comment:


  • EJP
    started a topic PM / Notification / etc. system failed

    PM / Notification / etc. system failed

    Early last Saturday I was deleting some old Flagged posts (forgotten by previous Admin) and the left pane (below Search Messages) that usually says Inbox, Sent Items, etc. started saying "Sorry, you are not authorized to view this page." Now I can't get at most of the controls I need to run the forums. Other members are reporting problems with PMs too.

    Not sure what to do... I started a support ticket for this on Sat 30 Apr, received a request for clarification on Mon 02 May, no other communication since then. I know they are closed on weekends. It's now Thu 05 May and I really need this functionality back!

    Also seeking general advice on the best way to resolve urgent problems; are these forums generally faster than a support ticket? Tickets have worked pretty well in the past, this one is surprising me.

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