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vB Cloud Statistics Module bugged?

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  • vB Cloud Statistics Module bugged?

    The Statistics Module on my forum... www.swhorizons.net ...is displaying 18 topics and 21 posts, when in reality there are only 8 topics and 11 posts. Is the module bugged, is there someway to set it to accurately reflect what the forum actually has? Does it collect data and never forget it? My best guess is that it is collecting data from posts that have been deleted when setting up the website for testing purposes.

    Any help with this would be appreciated. Thanks.

  • #2
    Have you tried rebuilding the forum and topic counts in AdminCP > Maintenance > General Update Tools?
    MARK.B | vBULLETIN SUPPORT

    TalkNewsUK - My vBulletin 5.6.4 Demo
    AdminAmmo - My Cloud Demo

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    • #3
      Went through and tried the update/rebuild using the Maintenance > General Update Tools and none of them seemed to fix the incorrect display of topics/posts on the statistics module.

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      • #4
        It's actually worse now.... After doing that, it went from 18 topics and 21 posts to 28 topics and 31 posts.... when in reality there are 8 and 11 as I mentioned before. It's weird that it's in increments of 10 too... I have no idea what's going on here.

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        • #5
          No joy with this?

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          • #6
            Do you have any topics in private forums, or soft deleted topics?
            MARK.B | vBULLETIN SUPPORT

            TalkNewsUK - My vBulletin 5.6.4 Demo
            AdminAmmo - My Cloud Demo

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            • #7
              Originally posted by Mark.B View Post
              Do you have any topics in private forums, or soft deleted topics?
              Negative.

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              • #8
                In that case we would need a support ticket, and we will ask our Cloud team to investigate further.

                You can raise a ticket here:
                http://www.vbulletin.com/go/techsupport

                It would be a good idea to include a link to this topic in the ticket.
                MARK.B | vBULLETIN SUPPORT

                TalkNewsUK - My vBulletin 5.6.4 Demo
                AdminAmmo - My Cloud Demo

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                widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
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