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  • Domain name question

    When I bought VBcloud I didn't have my own domain name, then I bought one from godaddy and want to change VBcloud domain to the new one. is it possible to do so and how?

  • #2
    I'm not sure about the details and don't mean to pry. You may need to wait for the specialist.

    But in the mean time, I just wanted to inform you that to set your website to your domain, what is required is pointing your "nameservers" in godaddy.

    Log into your godaddy and find the place where it asks for nameservers. First you will need to find out what your nameservers are. Usually with any other host you receive them in an email upon account activation.

    They may look like this:

    ns1.example.com
    ns2.example.com

    There are 2 of them usually. Find out what they are and put them on your godaddy account. Then your website will be up. Though you may have to add the domain on vbcloud too. Never used vbcloud.

    Hope that helped you.

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    • #3
      Originally posted by Aquarist View Post
      When I bought VBcloud I didn't have my own domain name, then I bought one from godaddy and want to change VBcloud domain to the new one. is it possible to do so and how?
      Before you do it go to a whois service e.g. http://www.whois.com and check that the domain details are definitely registered the way you want them, e.g. in your name or the name of your business rather than in somebody else's name.

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      • #4
        You'll first need to set a CNAME record:
        http://www.vbulletin.com/forum/node/4014725

        Once that's done please send us a support ticket and we will make the change for you.
        http://www.vbulletin.com/go/techsupport
        MARK.B | vBULLETIN SUPPORT

        TalkNewsUK - My vBulletin 5.5.4 Demo
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        • #5
          Thanks for your help, I followed the steps on my domain name registrar's panel and I am at the point where they ask me to enter Hostname and host IP address, I looked in my Vcloud administrator control panel and couldn't find the IP address.

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          • #6
            If you start a ticket we can give you the cname hostname

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            • #7
              Ticket number PMed.
              Thanks

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              • #8
                I updated CNAME record, been more than 24 hours and didn't propagate.

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                • #9
                  You haven't updated the domain yet, at least not the one on the account linked to the forums.

                  I'd suggest logging a ticket and we can help get you sorted out.

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                  • #10
                    I got it fixed, Thank you all for your help.

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