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  • My forum is DOWN!

    Hi vBulletin Cloud Support,
    Please check www.OnlineBuzz.com website, it is down again.

    Error is ... Forbidden

    You don't have permission to access / on this server.

    Apache Server at www.onlinebuzz.com Port 80
    I paid Cloud services so I can concentrate on my real business, not to worry about my online forum.
    This is the second time around, disappointing service.

    Sad customer.
    OnlineBuzz.com

  • #2
    According to my monitoring events, my forum is not accessible since 8:38pm EST. I am down close to two hours ... still counting ....

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    • #3
      Same error here, I started getting user reports that our forum was down at 8:54pm CST/9:54pm EST. No error with my domain provider.



      What is going on?

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      • #4
        This is vBulletin hosting issue, not our domain provider. My server down time recorded at 8:38pm EST.

        I'm still waiting for vBulletin customer support feedback. Still waiting ...

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        • #5
          It's back up now.

          My monitoring check recorded of down time 8:38pm to 10:53pm, this is 2 hours and 15 minutes downed.


          Comment


          • #6
            To vBulletin Technical Support,
            This is a long down time, please let us know what happen so I can relay this to our community.

            Thank you,
            OnlineBuzz.com

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            • #7
              There was a major power outage for the servers that host the cloud instances, we should have everything up and running now.

              Apologies for the downtime.

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              • #8
                No redundant power supply available for cloud servers?

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