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  • #16
    Originally posted by mjames
    No wonder your friend never got any support - he was using the incorrect way to contact them. The point is made by HR that you should use the Trouble Ticket system and not e-mail. And I can't blame them; using e-mail would give you problems with that many customers.
    I really don't want to start dumping on HR, but since you brought it up - I had horrible response to my Trouble Tickets. In fact if you read the HR bulletin board you'll see that I wasn't alone with this problem. You'll have to read quickly because they have a policy of removing messages that criticize them. (I know this from personal experience and I kept a copy of their threatening email to me.)

    This isn't to say that some people have had great success with HR. And I sincerely hope that continues to be the case.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #17
      Hey, why don't you go and check out aletiahosting.com ->
      They are very fast and are also super good, i have them too, check them out ! http://www.aletiahosting.com

      Comment


      • #18
        I would definitely NOT suggest Hosrocket! Read the complaints from their own customers. I've never seen so many disgruntled customers! http://forums.hostrocket.com/forumdi...?s=&forumid=17

        We went with them earlier this week and have been down for over 24 hours and finally found out they suspended our account! We can't even find out why...

        Bob

        Comment


        • #19
          Originally posted by Goldfinger


          i think alot of you are getting cwihosting and cihost confused. Because cwihosting is a completely different company and offer completely different packages and both have seperate offices. So im gonna do some more research on my own .
          Well, a reseller may have their own packages, and pricing! And as for the office thing; well Im sitting in my living room now, but I can still be a reseller, right? You don't have to be in the same building/office as the host you're reselling for to be a reseller

          Note: Im not sure that they ARE resellers for CI Host, but that's what I've heard. Good luck!

          Comment


          • #20
            why would a reseller have suite?

            Comment


            • #21
              lookups for both

              cwihosting
              DNS Query Results:


              ; <<>> DiG 8.3 <<>> any cwihosting.com
              ;; res options: init recurs defnam dnsrch
              ;; got answer:
              ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 4
              ;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 2, ADDITIONAL: 2
              ;; QUERY SECTION:
              ;; cwihosting.com, type = ANY, class = IN

              ;; ANSWER SECTION:
              cwihosting.com. 1d21h35m59s IN NS DNS1.cwihosting.com.
              cwihosting.com. 1d21h35m59s IN NS DNS2.cwihosting.com.
              cwihosting.com. 3h59m59s IN A 64.49.197.236

              ;; AUTHORITY SECTION:
              cwihosting.com. 1d21h35m59s IN NS DNS1.cwihosting.com.
              cwihosting.com. 1d21h35m59s IN NS DNS2.cwihosting.com.

              ;; ADDITIONAL SECTION:
              DNS1.cwihosting.com. 1d23h59m59s IN A 64.49.197.232
              DNS2.cwihosting.com. 1d23h59m59s IN A 64.49.197.233

              Registrant:
              Creative Web Ideas (CWIHOSTING-DOM)
              1840 N Lee Trevino, Suite 110
              El Paso, TX 79936
              US

              Domain Name: CWIHOSTING.COM

              Administrative Contact, Technical Contact, Billing Contact:
              Support, NIC (IC1167) [email protected]
              CWI Global Internet Technologies, Inc.
              1840 N. Lee Trevino, Suite 110
              El Paso, TX 79936
              915-595-1223 (FAX) 915-595-0173

              Record last updated on 05-Dec-2001.
              Record expires on 27-Aug-2006.
              Record created on 27-Aug-1999.
              Database last updated on 7-Dec-2001 12:50:00 EST.

              Domain servers in listed order:

              DNS1.CWIHOSTING.COM 64.49.197.232
              DNS2.CWIHOSTING.COM 64.49.197.233

              IP Whois Results:

              Connecting to whois.arin.net...

              Rackspace.com (NETBLK-RSPC-NET-3) RSPC-NET-3 64.49.192.0 - 64.49.239.255
              CWI Global Internet Technologies, INC (NETBLK-RSPC-4542-0110171808) RSPC-4542-0110171808
              64.49.197.232 - 64.49.197.239
              seems cwihosting is using rackspace.com whereas

              cihosts
              DNS Query Results:


              ; <<>> DiG 8.3 <<>> any cihost.com
              ;; res options: init recurs defnam dnsrch
              ;; got answer:
              ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 4
              ;; flags: qr rd ra; QUERY: 1, ANSWER: 7, AUTHORITY: 6, ADDITIONAL: 0
              ;; QUERY SECTION:
              ;; cihost.com, type = ANY, class = IN

              ;; ANSWER SECTION:
              cihost.com. 6H IN NS ns.propagation.net.
              cihost.com. 6H IN NS ns2.propagation.net.
              cihost.com. 6H IN NS ns3.propagation.net.
              cihost.com. 6H IN NS ns4.propagation.net.
              cihost.com. 6H IN NS ns1.lax.propagation.net.
              cihost.com. 6H IN NS ns2.lax.propagation.net.
              cihost.com. 6H IN A 63.249.159.33

              ;; AUTHORITY SECTION:
              cihost.com. 6H IN NS ns.propagation.net.
              cihost.com. 6H IN NS ns2.propagation.net.
              cihost.com. 6H IN NS ns3.propagation.net.
              cihost.com. 6H IN NS ns4.propagation.net.
              cihost.com. 6H IN NS ns1.lax.propagation.net.
              cihost.com. 6H IN NS ns2.lax.propagation.net.

              Registrant:
              C I Host (CIHOST-DOM)
              1851 Central Drive #110
              Bedford, TX 76021
              US

              Domain Name: CIHOST.COM

              Administrative Contact:
              Administrator (AD2759-ORG) [email protected]
              C I Host
              1851 Central Drive Suite 110
              Bedford, TX 76021
              US
              888-868-9931
              Fax- 888-242-7554
              Technical Contact:
              Network Operations Center (NO324-ORG) [email protected]
              C I Host
              1851 Central Drive Suite 110
              Bedford, TX 76021
              US
              888-868-9931
              Fax- - - 888-242-7554
              Billing Contact:
              Billing Services (BS466-ORG) [email protected]
              C I Host
              1851 Central Drive Suite 110
              Bedford, TX 76021
              US
              888-868-9931
              Fax- 888-242-7554

              Record last updated on 22-Aug-2001.
              Record expires on 27-Apr-2010.
              Record created on 26-Apr-1997.
              Database last updated on 7-Dec-2001 12:50:00 EST.

              Domain servers in listed order:

              NS.CIHOST.COM 216.221.162.81
              NS2.CIHOST.COM 216.221.162.111
              NS3.PROPAGATION.NET 63.249.128.204
              NS1.LAX.PROPAGATION.NET 66.34.193.1

              IP Whois Results:

              Connecting to whois.arin.net...

              C I Host (NETBLK-CIHOST2) CIHOST2 63.249.128.0 - 63.249.255.255
              CIHS (NETBLK-PROPAGATION2) PROPAGATION2 63.249.128.0 - 63.249.255.254
              is using their own datacenter and different from cwihosting
              :: Always Back Up Forum Database + Attachments BEFORE upgrading !
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              :: vBulletin hacked forums: Clean Up Guide for VPS/Dedicated hosting users [ vbulletin.com blog summary ]

              Comment

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