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HELP! Need Advice and/or new host ASAP!

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  • ForumDrop
    replied
    One of the biggest problems I see is the server that is hosting you is not setup correctly, there are tweaks that need to be made to the web server, config file and also to mysql. I would check with them and see if they would be willing to make these adjustments for you. I doubt very much that they will, but it does not hurt to ask...

    Leave a comment:


  • express
    replied
    Sometimes things look good on the outside but are totally different on the inside.

    Joey

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  • The Librarian
    replied
    Update. I'm not with HostICan any more.

    A VPS with 256 RAM wasn't enough.

    I'm back to shared and running faster than ever...and paying a lot less to boot.

    I'm now with GTWebHost. I may still need to move to Dedicated sometime in the next year, but at least I'm out of HIC...and my error messages have completely stopped.

    GTWebHost knows vBulletin...and they aren't going to try to talk me out of using it like HIC did.

    Leave a comment:


  • Floris
    replied
    Regardless, if staff gets the impression a user runs a forum and is not showing licensed we can request them to update the record to show licensed. It's a friendly request. This is indeed not a support section, but an extended area for pre-sales. And not meant to give detailed info to unlicensed users who give the impression they run a forum and need info.

    Leave a comment:


  • Comtech
    replied
    Originally posted by GHOwner View Post
    Your partner must then seek support.
    He/she wasn't seeking support and this isn't the support section.

    Leave a comment:


  • The Librarian
    replied
    Originally posted by mhackl View Post
    I know that this doesn't answer your question, but I have similar stats on my site and thought that if your looking for a new provider I share my experience. I was using GoDaddy and they pitched a fit about my resource usage, that and their service s*cked so I moved to Netfirms Enterprise One service and it's been outstanding so far.
    Thanks for the suggestion. After a TON of research I finally ended up with HostICan.

    I still don't know whether this will really solve my database problems, though.... but I guess I'll find out.

    Thanks for your help everyone!

    Leave a comment:


  • mhackl
    replied
    I know that this doesn't answer your question, but I have similar stats on my site and thought that if your looking for a new provider I share my experience. I was using GoDaddy and they pitched a fit about my resource usage, that and their service s*cked so I moved to Netfirms Enterprise One service and it's been outstanding so far.

    Leave a comment:


  • GHOwner
    replied
    Originally posted by Foxtrot View Post
    I have ran. I currently don't have a license at the moment, but my partner does and it is what we use for your forums software.
    Your partner must then seek support.

    Anyways, about the situation, you'll want to disable any and all plugins, to see if they improves things. Default vBulletin should not have an issue at all.

    Leave a comment:


  • The Librarian
    replied
    deleted
    Last edited by The Librarian; Mon 22 Oct '07, 10:15am.

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  • The Librarian
    replied
    Originally posted by Foxtrot View Post
    Your traffic is not even close to be overloading a server. I have ran much bigger forums with no problems at all, and seeing how you are only using 11 GB Bandwidth, and its the 18th of this month; which shows that your traffic isn't a problem.
    That's what I thought...and that's what I keep telling them.
    Originally posted by Foxtrot View Post
    But from experience, certain vB Hacks can cause very high CPU/MEM Usage. Hacks like shoutbox's or any other hacks that use AJAX a lot, can and will spike up your sites load, and cause it to go in the red zone.
    That's why I thought maybe my arcade was doing it. I'm going to limit the number of games available for a while. It's fun to rotate them in/out anyway.

    Originally posted by Foxtrot View Post
    I will personally recommend any shared host, with at least 5 GB Disk space, and 80 GB Bandwidth for you.
    Ok...

    The thing is I need to be able to add blogging to this forum without having major difficulties. I want it to be good and the server to be able to handle it. My members are very loyal to me. They know me and they'll support me as much as they can, but it isn't fair to ask them to deal with ongoing outages and stuff. I need the site to be reliable.

    So before I add blogging or anything else I need to know why this happened, what I can do about it, and get it fixed.

    If that means finding a new host or going to a semi-dedicated server I'll consider that... but I don't want to spend money unnecessarily.

    Leave a comment:


  • Foxtrot
    replied
    Originally posted by Floris View Post
    You imply you're running a vBulletin powered board, if that's the case please go to your customer area and set yourself up for priority support. Thanks.
    I have ran. I currently don't have a license at the moment, but my partner does and it is what we use for your forums software.

    Leave a comment:


  • Floris
    replied
    Originally posted by Foxtrot View Post
    Your traffic is not even close to be overloading a server. I have ran much bigger forums with no problems at all, and seeing how you are only using 11 GB Bandwidth, and its the 18th of this month; which shows that your traffic isn't a problem.

    But from experience, certain vB Hacks can cause very high CPU/MEM Usage. Hacks like shoutbox's or any other hacks that use AJAX a lot, can and will spike up your sites load, and cause it to go in the red zone.

    I will personally recommend any shared host, with at least 5 GB Disk space, and 80 GB Bandwidth for you.
    You imply you're running a vBulletin powered board, if that's the case please go to your customer area and set yourself up for priority support. Thanks.

    Leave a comment:


  • The Librarian
    replied
    Originally posted by Gene Steinberg View Post
    You might ask your host, then, if they have any contract people who'd provide this service for a fee. They probably due. Or you might look through the vBulletin forums to see if anyone is offering such a service for hire.

    I can't say it'll be cheap, but if you can keep a shared environment, it would be a lot less expensive than moving to a higher-end plan.

    Peace,
    Gene
    I asked my host. The guy said he didn't know anybody. But then again, they haven't gone out of their way to be helpful either.

    I'll keep looking.

    Leave a comment:


  • Foxtrot
    replied
    Originally posted by The Librarian View Post
    Thanks Joey, I wonder if that could be the problem? I'll see what I can find out.

    Where/How can I "watch the load"? Is there someplace I'm supposed to be able to check that in cPanel or something?
    Your traffic is not even close to be overloading a server. I have ran much bigger forums with no problems at all, and seeing how you are only using 11 GB Bandwidth, and its the 18th of this month; which shows that your traffic isn't a problem.

    But from experience, certain vB Hacks can cause very high CPU/MEM Usage. Hacks like shoutbox's or any other hacks that use AJAX a lot, can and will spike up your sites load, and cause it to go in the red zone.

    I will personally recommend any shared host, with at least 5 GB Disk space, and 80 GB Bandwidth for you.

    Leave a comment:


  • Gene Steinberg
    replied
    Originally posted by The Librarian View Post
    I can probably afford someone if they were reasonable - I have no idea what it might cost.

    My members are mostly stay-at-home moms. I have a few members who are husbands, but mostly my members are moms busy with little kids.

    There are some BRILLIANT women there, but I don't think any of them are programmers.
    You might ask your host, then, if they have any contract people who'd provide this service for a fee. They probably due. Or you might look through the vBulletin forums to see if anyone is offering such a service for hire.

    I can't say it'll be cheap, but if you can keep a shared environment, it would be a lot less expensive than moving to a higher-end plan.

    Peace,
    Gene

    Leave a comment:

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