Tips on Purchasing webhosting space online
#1 tip - when purchasing anything online from any company always make sure they have a valid physical address and telephone number listed. Check the address and telephone number out to be sure they actaully exist in the real world. Also check that the phone number listed gets you a flesh and blood person and is not just a recording that puts you on hold for hours on end. You walys want to be able to telephone or write a company as alertnatives to online and e-mail support. Those potions are excellent and often do the trick on their own. If anything ever happens, god forbid, where you need to send a company written legal notice, file a lawsuit or submit a complaint against them with agencies like the Better Business Bureau, no one will be able to assist you and you will not be able to gain any recourse withoput a valid mailing address and telephone number for the company.
I figured this was common knowledge but reading this thread i was a little disturbed. Two of the most frequently recommended hosting companies (F5 and A Small Orange, which i checked out because they were recommended by so many people and looked very promising, did NOT have physical addresses or telephone numbers listed on their website. This is NOT a good sign. No matter how great of service you may be getting at the moment, stuff happens and it would be a pity to be stuck with no other option than to sit back and wait and pray for e-mail or online support.
That said, I am doing some pre-research on the off chance that my current hosting company will not upgrade their mySQL and I have to switch, so I have found this thread very helpful.
#1 tip - when purchasing anything online from any company always make sure they have a valid physical address and telephone number listed. Check the address and telephone number out to be sure they actaully exist in the real world. Also check that the phone number listed gets you a flesh and blood person and is not just a recording that puts you on hold for hours on end. You walys want to be able to telephone or write a company as alertnatives to online and e-mail support. Those potions are excellent and often do the trick on their own. If anything ever happens, god forbid, where you need to send a company written legal notice, file a lawsuit or submit a complaint against them with agencies like the Better Business Bureau, no one will be able to assist you and you will not be able to gain any recourse withoput a valid mailing address and telephone number for the company.
I figured this was common knowledge but reading this thread i was a little disturbed. Two of the most frequently recommended hosting companies (F5 and A Small Orange, which i checked out because they were recommended by so many people and looked very promising, did NOT have physical addresses or telephone numbers listed on their website. This is NOT a good sign. No matter how great of service you may be getting at the moment, stuff happens and it would be a pity to be stuck with no other option than to sit back and wait and pray for e-mail or online support.
That said, I am doing some pre-research on the off chance that my current hosting company will not upgrade their mySQL and I have to switch, so I have found this thread very helpful.
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