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Hi..any Administrator can tell me if its possible? :)

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  • Hi..any Administrator can tell me if its possible? :)

    Hi,
    A couple months ago, I bought a copy of vbulletin using a credit card, for the domain steverodrigue.com. But, I stopped using that domain 1 month ago, so I no longer have the e-mail [email protected].

    The credit card holder name was David Rodrigue.

    I would like to know if you could send me the license ID with the user/pass to access the members area...so I could change the domain I would use it on and download the script again.

    Is that possible?

    Thanks a lot in advance,
    Steve Rodrigue

  • #2
    You will need to send an email to [email protected]. Please include all the purchase info. If the license is in someone else's name, then you will need to have thenm contact us to transfer it to you.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      Originally posted by Steve Machol
      You will need to send an email to [email protected]. Please include all the purchase info. If the license is in someone else's name, then you will need to have thenm contact us to transfer it to you.

      You mean the name, address, city, country, province, zip and phone number used to buy the license?

      By the way, when I paid it, the credit card owner already called you to transfer the license to me...

      Thanks.

      Comment


      • #4
        Yes, provide all the info you have so we can find your license and verify you are the owner.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5
          Originally posted by Steve Machol
          Yes, provide all the info you have so we can find your license and verify you are the owner.

          Ok thanks a lot. I just sent an e-mail to [email protected].

          I'm waiting for a reply

          Thanks,
          Steve

          Comment


          • #6
            I didn't see any tickets in the support system from you yet.
            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
            Change CKEditor Colors to Match Style (for 4.1.4 and above)

            Steve Machol Photography


            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


            Comment


            • #7
              Originally posted by Steve Machol
              I didn't see any tickets in the support system from you yet.

              Edit by scott: ticket 68759

              Comment


              • #8
                Snowball, ticket 68759 isn't in the system.

                Can you resend it again please.
                Scott MacVicar

                My Blog | Twitter

                Comment


                • #9
                  Originally posted by Scott MacVicar
                  Snowball, ticket 68759 isn't in the system.

                  Can you resend it again please.

                  Sent...is it in the system now?

                  Comment


                  • #10
                    Yes, but you provided the wrong email address for this license. The correct one is the same email you use on these forums so you should be able to have your license info sent directly to you via the lost password page:

                    http://www.vbulletin.com/members/lostpw.php
                    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                    Change CKEditor Colors to Match Style (for 4.1.4 and above)

                    Steve Machol Photography


                    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                    Comment


                    • #11
                      Originally posted by Steve Machol
                      Yes, but you provided the wrong email address for this license. The correct one is the same email you use on these forums so you should be able to have your license info sent directly to you via the lost password page:

                      http://www.vbulletin.com/members/lostpw.php

                      Thanks a lot!!

                      Problem solved...thanks!

                      Comment

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