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Way back in June 2002.....

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  • Mark Hewitt
    replied
    Originally posted by A:\
    Although, now hopefully, vB3 is nearly ready for it's final release, I believe that Jelsoft have appeared as a shockingly poor company in regards to its customer service.

    As Mike has pointed out, a thread was written by John in July 2002, saying that a Public Beta Viewing was ready. Yet well over 14 months down the line, we're still viewing a Public Beta of it.

    For a company that makes a lot of profit per year, I'm surprised they haven't hired someone with enough brains to tell them how to act professionally.
    I disagree. There is nothing wrong with Jelsofts customer service and they appear a perfectly professional company to me.

    What is a problem is the shockingly slow development time.

    Leave a comment:


  • A:\
    replied
    Although, now hopefully, vB3 is nearly ready for it's final release, I believe that Jelsoft have appeared as a shockingly poor company in regards to its customer service.

    As Mike has pointed out, a thread was written by John in July 2002, saying that a Public Beta Viewing was ready. Yet well over 14 months down the line, we're still viewing a Public Beta of it.

    For a company that makes a lot of profit per year, I'm surprised they haven't hired someone with enough brains to tell them how to act professionally.

    Leave a comment:


  • Mark Hewitt
    replied
    I agree. It's completely rediculous the amount of time the release of the software has taken. I'm sure Jelsoft will agree.

    And yes there will be many people saying, it'll be ready when it's ready etc etc, well we've been hearing this for over a year now.

    Leave a comment:


  • the Sandman
    replied


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  • Mike Warner
    started a topic Way back in June 2002.....

    Way back in June 2002.....

    Have a look at this and check the date.

    It is the thread announcing the first vBulletin 3 Public Preview Site - this was back in June 2002!!

    vBulletin.com have now been running vB3 on their site for almost one year (Nov 2002).

    Since the vBulletin 3 Public Preview Site, I have had to renew my vB3 license twice and I still haven't got vB3.

    I know the devs are working hard on this, but could they have kept the work undercover a bit longer? People have now been expecting it for almost 1.5 years now, and although I'm a patient guy, I'm starting to get a little annoyed.

    I realise that if I ask how much longer it is going to take, I will not get an answer and users will go on about the death of many kittens or something silly.

    Anyone else starting to feel the same as me about this?
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