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  • Interview with Lawrence Cole

    We've just published our Interview with Lawrence Cole - vBulletin Operations & Marketing Manager.

    In the vB.com forums in general, and in the Licensed Customer Feedback forum in particular, you seem to be taking a harder line in responding to negative criticism. What's up with that?

    Well, if you look back into some of the conversations that I’ve had I think the record will plainly show that I’ve only taken a hard line with posters who deviate from the conversation of vBulletin (one which I am always happy to engage in whether in praise or in criticism) and chose instead to attack me personally. I welcome any and all feedback about the vBulletin customer experience. I read and interact on the forums regularly to learn what customers need, want, and have expressed. What customers have to say about a given aspect of the brand is always at the forefront of my mind when I am making decisions about vBulletin.
    The Admin Zone - Resources for Forum Administrators
    Articles - Forum Review
    Interviews:
    Kier • Scott • Jerry • Andreas • Steve • Wayne • Jake • Floris • Logician • Erwin •
    Paul M

  • #2
    Thanks for the link Sandman

    Comment


    • #3
      How did you come to be vBulletin Operations & Marketing Manager?

      No comment.

      What changes have taken place since you joined the team?

      No comment.

      What are the issues that need to be addressed next?

      No comment.

      What are the concerns being voiced by customers which you consider to be valid?

      No comment.

      Do you have any comments on the change in pricing structure that came with vB4?

      No comment.

      In retrospect, what if anything could have been done differently to improve the development of vBulletin and reputation of Internet Brands?

      No comment.

      Where do you see vBulletin going in the future?

      No comment.
      Reassuring, this is not.

      Comment


      • #4
        Some of those questions I felt it was fine to reply with a "No comment", but others I could not understand why Lawrence just did not provide a response.

        Comment


        • #5
          I think Lawrence has a cunny way of answering questions

          Comment


          • #6
            Originally posted by jennex05 View Post
            I think Lawrence has a cunny way of answering questions
            Maybe more answers will come in his own thread: https://www.vbulletin.com/forum/show...-by-Admin-Zone


            vB5 is unequivocally the best forum software, but not yet...

            Comment


            • #7
              Oh he's still working here ?
              Designing Your Forum Around The Members Lifestyle becoming A Valuable Asset To The Community With VB Before Trying To Make A Buck.

              Comment


              • #8
                Originally posted by rootsxrocks View Post
                Oh he's still working here ?
                I'm not the only one who has noticed Lawrence is appearing less in the forums the past few weeks?

                Comment


                • #9
                  Interview with Lawrence Cole

                  Maybe Lawrence has gone all shy on us after some people wrote him off about him sending emails.
                  Aussiefootyforums

                  New Site New forum
                  Come and talk sports all day long


                  Comment


                  • #10
                    Lawrence is definitely still around. Every morning he comes and says Hi to us and asks up what's up. And we email with him and chat in ICQ. He may not be in the forums all the time, but he is communicating with the Support Staff on a regular basis.

                    Please don't PM or VM me for support - I only help out in the threads.
                    vBulletin Manual & vBulletin 4.0 Code Documentation (API)
                    Want help modifying your vbulletin forum? Head on over to vbulletin.org
                    If I post CSS and you don't know where it goes, throw it into the additional.css template.

                    W3Schools <- awesome site for html/css help

                    Comment


                    • #11
                      Originally posted by Lynne View Post
                      Lawrence is definitely still around.
                      Preparing his next unwanted Newsletter is certainly a hard job,no surprise that he has no time to communicate with us.


                      vB5 is unequivocally the best forum software, but not yet...

                      Comment


                      • #12
                        Originally posted by Deimos View Post
                        Reassuring, this is not.
                        nice..lol
                        I understand some but for first and last could of been answered??
                        -- Web Developer for hire
                        ---Online Marketing Tools and Articles

                        Comment


                        • #13
                          Originally posted by Lynne View Post
                          Lawrence is definitely still around. Every morning he comes and says Hi to us and asks up what's up. And we email with him and chat in ICQ. He may not be in the forums all the time, but he is communicating with the Support Staff on a regular basis.
                          ICQ
                          Shamil Nunhuck, - Radon Systems Ltd.
                          VPS + Dedicated Server Hosting and Management
                          vBulletin Hosting and Services
                          Server / Website Consultation

                          Comment


                          • #14
                            Originally posted by Shamil. View Post
                            Originally posted by Lynne View Post
                            Lawrence is definitely still around. Every morning he comes and says Hi to us and asks up what's up. And we email with him and chat in ICQ. He may not be in the forums all the time, but he is communicating with the Support Staff on a regular basis.
                            ICQ
                            It's his way of communicating. I know of people who only use ICQ so don't knock it!
                            Aussiefootyforums

                            New Site New forum
                            Come and talk sports all day long


                            Comment


                            • #15
                              Originally posted by Shamil. View Post
                              ICQ
                              I had not touched ICQ in years before I became part of staff here. But, it is a part of my life now. All of us, and some devs and other staff, all log into our ICQ every morning. It's where we ask each other for help, if needed, or where we just chat about stuff.

                              Please don't PM or VM me for support - I only help out in the threads.
                              vBulletin Manual & vBulletin 4.0 Code Documentation (API)
                              Want help modifying your vbulletin forum? Head on over to vbulletin.org
                              If I post CSS and you don't know where it goes, throw it into the additional.css template.

                              W3Schools <- awesome site for html/css help

                              Comment

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