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Dont purchase skins from completevb[Fraud company]

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  • #31
    Originally posted by cvbmatt View Post
    I am disappointed by everyone who has posted in this thread thus far. who. As the owner and founder of CompleteVB for the last 3+ years, I have done nothing but try to provide the best quality products and service to our customers. The user who started this false thread was both mis-informed and completely wrong about the situation. The support is not 100% perfect nor is any other companies (even vBulletin), but we put all of our resources into making the designs and coding as best as possible instead of focusing on little bugs that occur due to improper installations.

    What really happened to this "customer"?
    He did not follow our terms of service. He tried to use a proxy to access the download and our back-end system that we created that BLOCKS fraud to PROTECT real buyers, blocked his IP. If he would have just emailed us as we asked multiple times with the required information, he would have been set up perfectly fine to download the skin within 48 hours.

    Final message
    The staff involved with vBulletin should already know CompleteVB if you would be worried about your customer base as we sell to a good % of vBulletin customers. We have done nothing but promote your product to potential buyers and this is how we get repaid? I know literally everyone in the vBulletin community personally that has an impact in this industry and I am saddened by the response you guys put forth in regards to backing up an affiliate of yours. I AM registered on CJ with you under CompleteVB, I don't know why you can't access that or if you even tried.

    I will not be spending anymore time posting here to defend CompleteVB. Our 7000+ other happy customers should be able to do that through word of mouth. I am sorry one bad egg who can't follow the directions or ask for help in the correct way wasted all of our time.

    Thanks,
    Matt P.
    www.completevb.com

    PS: Don't bother responding to my post in attack form as I don't respond or waste my time with that stuff on message boards. I just wanted to make sure everyone knows the truth about CompleteVB and our service. We are no where near a fraud company, if anything, we are providing vBulletin a service.
    Matt +1 for coming forward. why don't you have the patience to respond in your site. i posted one thread 6 days back. no one bothered to respond, now you are responding here alone??? Hope my download is enabled. i will be your happy customer if not :@

    Comment


    • #32
      As per Steve's post above, this is not the place to have this discussion with Matt - if you wish to carry this on as a conversaion, please do this elsewhere.
      Vote for:

      - *Admin Settable Paid Subscription Reminder Timeframe*
      -
      *PM - Add ability to reply to originator only*
      - Add Admin ability to auto-subscribe users to specific channel(s)
      - Highlight the correct navigation tab when you are on a custom page
      - "Quick Route" Interface...
      - Allow to use custom icons for individual forums

      Comment


      • #33
        Originally posted by Trevor Hannant View Post
        As per Steve's post above, this is not the place to have this discussion with Matt - if you wish to carry this on as a conversaion, please do this elsewhere.
        Alright!

        Comment


        • #34
          Hey Matt, nice to hear from you. Are you guys considering doing XenForo designs as well?

          Comment


          • #35
            Originally posted by Floris View Post
            Hey Matt, nice to hear from you. Are you guys considering doing XenForo designs as well?
            Probably more suited to being asked at their site?
            Vote for:

            - *Admin Settable Paid Subscription Reminder Timeframe*
            -
            *PM - Add ability to reply to originator only*
            - Add Admin ability to auto-subscribe users to specific channel(s)
            - Highlight the correct navigation tab when you are on a custom page
            - "Quick Route" Interface...
            - Allow to use custom icons for individual forums

            Comment


            • #36
              Originally posted by Trevor Hannant View Post
              Probably more suited to being asked at their site?
              Maybe it's useful to close this thread as their is nothing what could be done here anymore?

              Comment

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