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Dont purchase skins from completevb[Fraud company]

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  • #16
    Yeah. Hopefully i want my account to be restored crap. I'm still wondering how come vbulletin is an affiliate in completevb site

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    • #18
      I wouldnt believe something this big from frauds. I'm about certain its only an affiliate (and really, anyone using his personal referral link is 'an affiliate').

      Comment


      • #19
        Originally posted by Trevor Hannant View Post
        To my knowledge, we have no link with them. Where are we listed as an affiliate?
        here
        www.completevb.com/support
        to your right!

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        • #20
          Yup, just a referral link.
          Regarding downloads, a thread there suggests to email sales to get wrongs righted. Who knows, it might actually work.

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          • #21
            That link points to http://www.dpbolvw.net/click-4109143-10294001

            It looks like they're using an Affiliate program rather than something direct but I'll flag this thread up to Adrian to look at.
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            • #22
              Ok alright. Hope some one takes action against then.

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              • #23
                As best as I could check, they are not an affiliate or partner of vbulletin - irrespective of what they have referred to us as.
                I am sorry to hear of your experience with this company, I am not sure if the company is based in the US, but if so, contacting the Better Business Bureau may assist.

                Best of luck,
                Adrian
                Adrian

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                • #24
                  Have you even tried to contact them, amicably?
                  Shamil Nunhuck, - Radon Systems Ltd.
                  VPS + Dedicated Server Hosting and Management
                  vBulletin Hosting and Services
                  Server / Website Consultation

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                  • #25
                    Originally posted by Trevor Hannant View Post
                    That link points to xxx

                    It looks like they're using an Affiliate program rather than something direct but I'll flag this thread up to Adrian to look at.
                    uh, you might want to edit your post Trevor
                    you just posted their affiliate links, so anyone that clicks it and buys vb, Matt and his crew get the credit.

                    This is a very common setup, it's vbulletin partnership with cj.com
                    -- Web Developer for hire
                    ---Online Marketing Tools and Articles

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                    • #26
                      I was unable to find them as being an affiliate parter with us through cj.
                      Adrian

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                      • #27
                        Their support really fails. They don't even respond to the email's. Why don't you file a case against then for linking your site as their affiliates? You can take their site down i suppose

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                        • #28
                          Originally posted by Thalada View Post
                          Their support really fails. They don't even respond to the email's. Why don't you file a case against then for linking your site as their affiliates? You can take their site down i suppose
                          no they (vbulletin) couldn't
                          in fact, Matt is making vB money
                          it's just an affiliate link, we even have them on our forum
                          Originally posted by IB Adrian View Post
                          I was unable to find them as being an affiliate parter with us through cj.
                          ah, maybe under the old system then?
                          -- Web Developer for hire
                          ---Online Marketing Tools and Articles

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                          • #29
                            I am disappointed by everyone who has posted in this thread thus far. who. As the owner and founder of CompleteVB for the last 3+ years, I have done nothing but try to provide the best quality products and service to our customers. The user who started this false thread was both mis-informed and completely wrong about the situation. The support is not 100% perfect nor is any other companies (even vBulletin), but we put all of our resources into making the designs and coding as best as possible instead of focusing on little bugs that occur due to improper installations.

                            What really happened to this "customer"?
                            He did not follow our terms of service. He tried to use a proxy to access the download and our back-end system that we created that BLOCKS fraud to PROTECT real buyers, blocked his IP. If he would have just emailed us as we asked multiple times with the required information, he would have been set up perfectly fine to download the skin within 48 hours.

                            Final message
                            The staff involved with vBulletin should already know CompleteVB if you would be worried about your customer base as we sell to a good % of vBulletin customers. We have done nothing but promote your product to potential buyers and this is how we get repaid? I know literally everyone in the vBulletin community personally that has an impact in this industry and I am saddened by the response you guys put forth in regards to backing up an affiliate of yours. I AM registered on CJ with you under CompleteVB, I don't know why you can't access that or if you even tried.

                            I will not be spending anymore time posting here to defend CompleteVB. Our 7000+ other happy customers should be able to do that through word of mouth. I am sorry one bad egg who can't follow the directions or ask for help in the correct way wasted all of our time.

                            Thanks,
                            Matt P.
                            www.completevb.com

                            PS: Don't bother responding to my post in attack form as I don't respond or waste my time with that stuff on message boards. I just wanted to make sure everyone knows the truth about CompleteVB and our service. We are no where near a fraud company, if anything, we are providing vBulletin a service.

                            Comment


                            • #30
                              Please take any future disputes to another venue.
                              Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                              Change CKEditor Colors to Match Style (for 4.1.4 and above)

                              Steve Machol Photography


                              Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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