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Xbox - red rings of death!

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  • Floris
    replied
    xbox does not want the hardware , cables, etc.. They just want the console with empty dvd player. When you get it back you pop in your hard drive. I didn't have to download anything again or auth anything. But a friend of mine simply has to re-download the game, and authenticate it. Their web site also explains how and in what steps.

    The DRM issue comes up again, .. you can onliy do this once (unless I read this wrong). So you're basically screwed the second time .. unless you do a hard drive transfer, which is also limited to just one transfer. Sorry if I am wrong, but .. I remember reading something like this and go ' i hope i dont have to redownload anything ' - and I didn't. everything worked, all save games are there, it started, and i could save progress.

    Leave a comment:


  • FreshFroot_
    replied
    Originally posted by Kinneas View Post
    I've been through about 4 since I bought mine. They always broke just short of a year so rather than get MS to repair them I got them exchanged for a brand new one at the store I bought it from. Added bonus there is a new Warranty

    The last exchange was for an elite, which must be about 1.5 years old now as well. It's good to know MS will still repair it if it breaks though.
    What about your hard drive? did you have to lose all your info?

    Leave a comment:


  • Kinneas
    replied
    I've been through about 4 since I bought mine. They always broke just short of a year so rather than get MS to repair them I got them exchanged for a brand new one at the store I bought it from. Added bonus there is a new Warranty

    The last exchange was for an elite, which must be about 1.5 years old now as well. It's good to know MS will still repair it if it breaks though.

    Leave a comment:


  • SNN
    replied
    Originally posted by golfer adam View Post
    Thanks I will give that a go now.



    I starts of green then immediately goes to 3 red rings, all red apart from the upper right ring.

    How long is the warranty on these things, I got it in early 07.

    Cheers
    Hardware failure. Probably the graphics output if it does it as soon as it turns green. Just got my own Xbox (And did my research...) hopefully there won't be these issues :X

    Leave a comment:


  • Razasharp
    replied
    I bought mine from Tesco (launch day) and when it died 11 months later I manged to get a refund! Kept the money for a bit and when the PS3 launched I bought that instead. Almost 2 years later it is going strong and the failure rate going by what I've seen so far, is tiny!

    Even if MS does not offer a 3 year warranty any longer, in this country you can take the matter to court if you feel the product did not last a 'reasonable' amount of time.

    According to some of our users, 6+ years is not unreasonable.

    Leave a comment:


  • MrNase
    replied
    Just give them a call. They have a free hotline (at least in Germany) and they can tell you what to do. Good luck!

    Leave a comment:


  • golfer adam
    replied
    Originally posted by Floris View Post
    All you need is the serial number on the back. Mine was an online purchase and didn't have a receipt - just an email I couldn't find.
    That is great news, thanks for your help as well as everyone else.

    Leave a comment:


  • Wayne Luke
    replied
    The Serial Number will give them the time, date and store that you purchased it from. Depending on the store it will also give them a copy of the receipt. In most stores, it probably gives the security tape time code so they can see what you are wearing when you purchased.

    Leave a comment:


  • Floris
    replied
    Originally posted by golfer adam View Post
    Just found that out about the warrant which is good news. I can't find the receipt though which could be a problem.
    All you need is the serial number on the back. Mine was an online purchase and didn't have a receipt - just an email I couldn't find.

    Leave a comment:


  • Wayne Luke
    replied
    Possibly.. Newer models shouldn't be as susceptible to the RROD though. The internals have been redesigned for better airflow and cooling to prevent the overheating issue. I doubt it precludes all issues but should make the problem less likely to appear in newer models.

    That doesn't mean that stores don't have older models still in stock or that refurbished models are not prone to the issue. Even so, 2 years is a long warranty for a device that is estimated to have an effective 5 year life span. Most electronics have a 90 day warranty with competing consoles having only 1 year warranties.

    Leave a comment:


  • Yves Rigaud
    replied
    Originally posted by Wayne Luke View Post
    Every XBOX 360 comes with a 3 year Manufacturer Warranty.
    I have a Xbox Elite since Oct 17 and the warranty expires on 10/17/2010 7:59:59 PM. So 2 years for me.

    Maybe the 3 years warranty in for some models?

    Leave a comment:


  • Wayne Luke
    replied
    Originally posted by FreshFroot_ View Post
    Did you get an extended warranty?
    Every XBOX 360 comes with a 3 year Manufacturer Warranty.

    Leave a comment:


  • FreshFroot_
    replied
    Originally posted by golfer adam View Post
    Just found that out about the warrant which is good news. I can't find the receipt though which could be a problem.
    Yeah the receipt part is a hassle. I know a lot of people, who chucked it out.

    Hope you can get it fixed pal. Also, good to know that the warranty was extended!!

    Leave a comment:


  • golfer adam
    replied
    Originally posted by Floris View Post
    xbox.com lets you register the device, and then it will say if you are eligible for warranty and until when. It doesn't matter where you buy it, just check the warranty and call the service number and get it picked up and repaired. Dealing with the store where you get it from is always a horrible experience.

    Don't forget the warranty was extended from 1 to 3 years for everybody.
    Just found that out about the warrant which is good news. I can't find the receipt though which could be a problem.

    Leave a comment:


  • Floris
    replied
    xbox.com lets you register the device, and then it will say if you are eligible for warranty and until when. It doesn't matter where you buy it, just check the warranty and call the service number and get it picked up and repaired. Dealing with the store where you get it from is always a horrible experience.

    Don't forget the warranty was extended from 1 to 3 years for everybody.

    Leave a comment:

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