vB Proof

[mdcdeve]

Hiya, my host wants me to contact vB to contact them to prove that i own my copy of vB, who do i contact to do this?

[simsim]

This is nonsense! Why would they bother? It's Jelsoft's business not theirs to prove your vBulletin copy's status. Are they a reliable host running a legal business or just some individual with a reseller account?

[MRGTB]

have you asked them what makes them think you might not own a legit copy anyway

[mdcdeve]

They said "We were contacted and told that your site does not have a valid vBulletin license. Since this is copyright violation we were forced to suspend your account. To get your account unsuspended you will need to contact vBulletin regarding this and have them contact us."

[MRGTB]

Oh right, so it might be a case that vBulletin themselves have contacted your host then.

[mdcdeve]

That's what i thought but i know i have a license but i don't know who to contact about it, they said to get vB to contact them to say if i had a license or not. In the meantime they've taken hostage of my vB DB and i can't download or back it up.

[MRGTB]

put in a "support ticket", and explain whats happened

[mdcdeve]

Thanks for the help, i will do that

[smooth]

Take a screenshot of the members area but blank out the bits with your details in.

[Floris]

No need for that.

Start a support ticket from your members' area and we can take it from there.