So I got a call from Fido today saying that from Nov 15 to Dec 8 I had somehow racked up $7200 in data charges.
A little history, i have an HTC Wizard (cingular 8125) that runs WM5. I've been using the phone since September and not had any problems with billing. I've been on the 25mb/month plan and it hasnt registered any data on my bills except for when i would roam to the USA.
I use the internet.fido.ca settings. I was originally using wap. and it worked fine for GPRS, but one day it stopped working, and when i switched it to internet. it worked fine.
My 2 business partners have the same phone, same settings, one is on rogers and one is on fido, and both have an average of 20mb/month usage and have verified that as of today.
I can't think of any reason why my data charges are so high. I have not changed my usuage at all in the last 3 months. Browse the web once a week, and download my email headers as they come in. i have 2 accounts which are set to imap SSL, and i get about 75 msg's day, send maybe 2 or 3. Of those 75 i maybe read 10% of them, mostly because i'm in front of my computer most of the day. I never download attachments or anything.
My email is set to download 2KB of the header and msg.
I think either my phone has a virus or has been hacked. I know these sound like outlandish ideas, but i work in technology, and cant think of any sound reason why there is so much usage showing. $7200 represents 1.3 GB of data is 23 days. I doubt i use that on my business and home internet connection COMBINED, let alone on my cell phone?
Anyone with any more ideas i can give fido would be GREATLY appreciated. I spent 90 minutes on the phone with them today, and they are calling me back today. My guess is this is over thier heads, too.
Thanks
A little history, i have an HTC Wizard (cingular 8125) that runs WM5. I've been using the phone since September and not had any problems with billing. I've been on the 25mb/month plan and it hasnt registered any data on my bills except for when i would roam to the USA.
I use the internet.fido.ca settings. I was originally using wap. and it worked fine for GPRS, but one day it stopped working, and when i switched it to internet. it worked fine.
My 2 business partners have the same phone, same settings, one is on rogers and one is on fido, and both have an average of 20mb/month usage and have verified that as of today.
I can't think of any reason why my data charges are so high. I have not changed my usuage at all in the last 3 months. Browse the web once a week, and download my email headers as they come in. i have 2 accounts which are set to imap SSL, and i get about 75 msg's day, send maybe 2 or 3. Of those 75 i maybe read 10% of them, mostly because i'm in front of my computer most of the day. I never download attachments or anything.
My email is set to download 2KB of the header and msg.
I think either my phone has a virus or has been hacked. I know these sound like outlandish ideas, but i work in technology, and cant think of any sound reason why there is so much usage showing. $7200 represents 1.3 GB of data is 23 days. I doubt i use that on my business and home internet connection COMBINED, let alone on my cell phone?
Anyone with any more ideas i can give fido would be GREATLY appreciated. I spent 90 minutes on the phone with them today, and they are calling me back today. My guess is this is over thier heads, too.
Thanks
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