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  • iBook won't connect to internet

    For some reason my iBook has started acting up lately. It won't connect to the internet. It sees connections when they are there, for example the wireless ones at home and at my house, as well as Ethernet connections, but when I use a web browser or other internet program to connect, it just won't work. It's quite frustrating for me.

    IE: If I go into the Network section of System Preferences, it will show that the Buil-in Ethernet is active, or the AirPort is active... yet the test comes down to when I fire up an internet program and it tells me that it cannot find the server.

    What can I do?
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  • #2
    have you tried just turning on and off the airport?

    can you go into the terminal and ping any websites?

    have you reset the DHCP?

    have you manually put in the DNS servers?

    when you go into your activity monitor does it detect any network activity?

    is your home and your house different? (maybe your internet is down if they are the same thing)

    have you tried different modems? i remember when i recieve a signal and everything and it was the modem that was broken.

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    • #3
      Did you pay your internet bill? I know Comcast disabled my internet cuz my step mom doesnt pay her bills all the time... it looked like it was connected but it just wouldnt connect
      http://helpmegetamac.net/blackapple.gif MacBook Pro 15.4" Core2Duo 2.33GHz.

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      • #4
        First thing is to open terminal and ping

        Applications > Utilities > Terminal

        host google.com to test dns then
        ping google.com to test ping

        Check you dont have any proxy settings as well for HTTP.
        Scott MacVicar

        My Blog | Twitter

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        • #5
          host google.com gives the Google IP 3 times (216.239.39.99)
          ping google.com continually pings google.com and it is certainly able to access google.com via pinging

          There are no proxy settings for HTTP.

          The firewall is turned off, so I suspect that there is SOMETHING that is blocking the Internet programs from pulling anything up.
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          • #6
            Oh, and interestingly enough, I can access the Internet using Internet Explorer for Mac OS 9 in classic mode. So something is obviously up with Mac OS X that I can't access it.
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            • #7
              First, make sure that you don't have proxies activated in the network control panel. Also make sure that PPoE isn't on (unless you use it, which you probably don't).

              If neither of those are a problem, try running the Setup Assistant again (/System/Library/CoreServices/Setup Assistant).

              Also what's the IP address that you have? Is it a 169.x.x.x?
              Bugdar: PHP bug tracking software that is beautiful, fast, and robust.

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              • #8
                There aren't any proxies activated.
                PPPoE is off (I use PPPoA).
                The modem's IP address (like the rest of Actiontec's products) is 192.168.0.1.

                Is there some sort of way to see what programs and services start up with the operating system? I know how to do this with windows, but I'd like to see what starts up with OS X, I have a feeling the culprit may in there...

                Any more advice?
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                • #9
                  type in "top" in the terminal minus the quotations and tell me what you get

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                  • #10
                    System prefs->Accounts->(select your account)->Startup Items will give you some programs that startup.
                    TheologyWeb. We debate theology. srsly.

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                    • #11
                      Originally posted by eva01
                      type in "top" in the terminal minus the quotations and tell me what you get
                      Here are the results: Processes: 53 total, 2 running, 51 sleeping... 150 threads 22:00:10
                      Load Avg: 3.95, 4.20, 4.13 CPU usage: 6.1% user, 93.9% sys, 0.0% idle
                      SharedLibs: num = 129, resident = 32.6M code, 3.73M data, 12.2M LinkEdit
                      MemRegions: num = 5474, resident = 82.8M + 12.5M private, 70.6M shared
                      PhysMem: 61.0M wired, 127M active, 165M inactive, 354M used, 157M free
                      VM: 4.35G + 84.7M 46707(0) pageins, 87(0) pageouts

                      PID COMMAND %CPU TIME #TH #PRTS #MREGS RPRVT RSHRD RSIZE VSIZE
                      4023 top 9.2% 0:02.11 1 16 27 284K 464K 2.11M 27.1M
                      4021 bash 0.0% 0:00.02 1 12 16 116K 920K 744K 18.2M
                      4020 login 0.0% 0:00.04 1 13 38 124K 472K 508K 26.9M
                      4018 Terminal 2.1% 0:04.26 2 63 140 2.32M+ 11.1M+ 7.73M+ 110M+
                      3697 lookupd 0.0% 0:00.11 2 35 56 336K 1.02M 1.08M 28.5M
                      2791 MDCPd 0.0% 0:00.19 2 153 61 644K 1.68M 2.01M 30.8M
                      407 TruBlueEnv 2.8% 14:35.14 14 244 274 45.8M 20.2M 54.2M 1.11G
                      347 automount 0.0% 0:00.04 2 29 28 236K 944K 916K 28.3M
                      343 automount 0.0% 0:01.00 3 65 39 312K 1.05M 1.15M 29.1M
                      340 rpc.lockd 0.0% 0:00.01 1 9 17 76K 432K 136K 17.7M
                      331 nfsiod 0.0% 0:00.00 5 29 24 92K 376K 152K 19.6M
                      312 ntpd 0.0% 0:00.84 1 10 19 136K 572K 336K 17.9M
                      309 cupsd 0.0% 0:00.84 1 11 29 408K 1.02M 932K 28.3M
                      271 NPC Helper 0.0% 0:00.28 2 52 94 672K 9.05M 2.44M 98.3M
                      270 SymQuickMe 0.0% 0:00.46 1 61 144 980K 6.76M 3.18M 104M
                      269 SymSeconda 0.0% 0:00.10 1 49 69 308K 2.81M 1.20M 89.4M
                      Last edited by Lacrosse Boy; Sun 6 Mar '05, 8:04pm.
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                      • #12
                        can you do that again put this time make the terminal window take up the entire height of the screen *will show more processes*

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                        • #13
                          Here it is as large as I can get it.

                          Processes: 53 total, 3 running, 50 sleeping... 146 threads 07:09:12
                          Load Avg: 2.83, 3.21, 3.37 CPU usage: 16.9% user, 83.1% sys, 0.0% idle
                          SharedLibs: num = 129, resident = 32.9M code, 3.73M data, 12.3M LinkEdit
                          MemRegions: num = 5484, resident = 90.4M + 12.5M private, 78.4M shared
                          PhysMem: 59.7M wired, 137M active, 179M inactive, 376M used, 135M free
                          VM: 4.35G + 84.7M 48936(0) pageins, 87(0) pageouts

                          PID COMMAND %CPU TIME #TH #PRTS #MREGS RPRVT RSHRD RSIZE VSIZE
                          6767 top 7.4% 0:18.74 1 16 27 344K 464K 712K 27.1M
                          6761 bash 0.0% 0:00.01 1 12 16 120K 920K 744K 18.2M
                          6760 login 0.0% 0:00.04 1 13 38 128K 472K 508K 26.9M
                          6759 Terminal 3.3% 0:07.17 3 64 174 2.28M 13.2M+ 9.80M+ 111M+
                          5384 lookupd 0.0% 0:00.12 2 35 47 296K 1.00M 1.03M 28.5M
                          2791 MDCPd 0.0% 0:00.19 2 153 61 644K 1.68M 2.01M 30.8M
                          407 TruBlueEnv 15.5% 25:45.56 14 245 285 53.0M 28.0M 66.9M 1.11G
                          347 automount 0.0% 0:00.04 2 29 28 236K 944K 916K 28.3M
                          343 automount 0.0% 0:01.62 3 65 39 312K 1.05M 1.15M 29.1M
                          340 rpc.lockd 0.0% 0:00.01 1 9 17 76K 432K 136K 17.7M
                          331 nfsiod 0.0% 0:00.00 5 29 24 92K 376K 152K 19.6M
                          312 ntpd 0.0% 0:01.69 1 10 19 136K 572K 340K 17.9M
                          309 cupsd 0.0% 0:01.43 1 11 29 408K 1.02M 932K 28.3M
                          271 NPC Helper 0.0% 0:00.29 2 52 94 672K 9.15M 2.44M 98.3M
                          270 SymQuickMe 0.0% 0:00.47 1 61 144 980K 6.80M 3.19M 104M
                          269 SymSeconda 0.0% 0:00.10 1 49 69 308K 2.86M 1.20M 89.4M
                          268 DiskMountN 0.0% 0:00.05 1 23 24 176K 896K 872K 27.2M
                          267 ScanNotifi 0.0% 0:00.16 1 49 70 360K 2.90M 1.28M 89.5M
                          266 Personal F 0.0% 0:00.49 3 157 156 1.36M 10.4M 4.55M 108M
                          265 iTunesHelp 0.0% 0:00.12 1 49 69 412K 2.80M 1.24M 89.4M
                          264 System Eve 0.0% 0:01.16 1 57 96 1.00M 3.34M 2.62M 97.6M
                          263 iCalAlarmS 0.0% 0:00.44 1 60 85 672K 2.26M 2.60M 92.9M
                          262 iProfileDa 0.6% 0:30.96 9 171 205 7.85M 6.18M 10.8M 279M
                          259 NPF 0.0% 0:02.71 3 34 50 716K 1.76M 2.04M 28.9M
                          253 Finder 0.0% 0:08.71 1 95 164 3.73M 17.4M 14.3M 121M
                          252 SystemUISe 0.6% 0:03.69 1 186 195 1.25M 10.7M 5.06M 107M
                          251 Dock 0.0% 0:02.82 2 99 130 1012K 12.7M 3.55M 101M
                          245 pbs 0.0% 0:00.60 2 32 42 560K 1.62M 1.55M 44.0M
                          243 postfix-wa 0.0% 0:00.00 1 9 16 52K 376K 124K 17.6M
                          236 NortonMiss 0.0% 0:00.05 1 21 21 136K 468K 540K 26.8M
                          221 crashrepor 0.0% 0:00.02 1 36 22 112K 384K 200K 27.2M
                          188 DirectoryS 0.0% 0:02.72 2 67 111 724K 3.12M 1.64M 31.5M
                          184 loginwindo 0.0% 0:01.99 5 190 174 1.63M 11.1M 5.66M 95.2M
                          181 ATSServer 0.0% 0:01.73 2 75 267 1.08M 5.89M 4.21M 58.4M
                          179 ioupsd 0.0% 0:00.02 1 19 19 108K 380K 372K 26.7M
                          178 WindowServ 2.6% 4:39.62 2 175 268 2.63M+ 19.9M+ 18.2M+ 118M+
                          170 KernelEven 0.0% 0:00.00 1 10 19 96K 396K 136K 26.7M
                          167 mDNSRespon 0.0% 0:00.48 2 39 33 280K 908K 820K 27.3M
                          165 cron 0.0% 0:00.08 1 10 22 104K 400K 188K 27.0M
                          162 SecuritySe 0.0% 0:00.18 1 67 30 480K 1.24M 1.17M 28.2M
                          150 distnoted 0.0% 0:01.78 1 40 21 272K 792K 724K 27.1M
                          149 coreservic 0.0% 0:01.69 1 85 130 880K 10.8M 9.86M 38.7M
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                          • #14
                            have you tried to turn off norton? that may be causing it, norton SUCKS for OS X

                            and i am looking up what "TruBlueEnv" is and "MDCPd" and "NPF"

                            i don't like the TruBlueEnv because at the time you did that it was taking up 15% of your CPU and taking up 67MB of RAM

                            ok found that TruBlueEnv is from classic. open up a new terminal window and type "kill -9 407"

                            for more information on this

                            http://www.resexcellence.com/hack_ht...01-17-01.shtml

                            for MDCPd go into your activity monitor and is it running as root?

                            ok NPF is norton again, i would try and shut down norton entirerly and then try to connect to the internet


                            you may be best off asking at the macrumors website

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                            • #15
                              Well, I spent awhile on the phone with Apple Support, and we went over everything that could've been Mac OS X. After no success the support technician recommended that I do an Archive & Install. The A&I went well.
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                              widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
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