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Why cant I post for support ?

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  • Why cant I post for support ?

    Only place I can post is here and no where else. I just purchased a license and downloaded my software and installed and need help, but how can I, if I cannot post in the forums above

  • #2
    Have you registered your email address for priority support yet?

    Originally posted by Steve Machol
    To get vB support on these forums you first need to be a licensed customer and register for Priority Forum Support. To do this, please go here:

    ...and enter your email address in one of the boxes. You'll need to have your customer number and password to access the page.

    If you still have problems after doing this, send an email to [email protected]. Please include your user name, the email address you registered with and your customer number so we can fix the problem.

    Once you've done this, please post in the appropriate support forum for your version.


    • #3
      To receive support in the forums you need to fill out all the information in the vb members area. Be sure to put in your site link, email address, etc...


      • #4
        Thanks for the feedback, will log into members area now and see.


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