Would you be offended ?

[Joseph777]

See this thread here: http://www.vbulletin.com/forum/showthread.php?t=126680

I have posted an in-depth description of my question, a graphic to clarify, bumped six or seven times (depending on how you look at it), and have only gotten one sarcastic response, with no commitment to help me in any way. I am disgusted.

[Icheb]

Did you place the images there using a hack or template conditionals?

And if no one knows how the problems could be solved, why should they write "sorry, I don't know"?

[Joseph777]

Did you place the images there using a hack or template conditionals?

And if no one knows how the problems could be solved, why should they write "sorry, I don't know"?

I placed the images there using template conditionals as showed by Jake B. in the afore-mentioned thread.

It's called an acknowledgement. Something along the lines of:

- "I don't know, but I will ask someone else."
- "We can see you've been waiting for an answer for four days, we're sorry, this is impossible."
- "This would require modifying the code, try asking over at vB.org."

With the skill of many of the crew here, I doubt highly that no one could tell me how to modify the template to include some sort of vertical center command.

It almost seems like a resounding statement of "We really don't want you or value you as a customer."

[Floris]

It almost seems like a resounding statement of "We really don't want you or value you as a customer."

That is not true.

The template modification posted by Jack shows me it does exactly what it should do, wrap the text around the image. You require to modifiy the html in the template to do it differently. Easiest is to make a table, put the image in the left column and the normal code in the right.

<table width="100%" border="0" cellspacing="0" cellpadding="2">
<tr align="center" valign="middle">
	<td width="50"><img code here /></td>
	<td align="left">default vb code here</td>
</tr>
</table>

Note: I am not working until Monday again, and am only here to keep track of the 3.0.6 release.

[Forum-Style]

I got to agree this is not a normal support post, most are very fast answered, i guess yours was unlucky, with the amount of posts on here its hard to keep track. Some staff know the style side better than others. So is hard, and will all the staff on at different time frames it gets harder to pass details on.

Your just unlucky this time, it was delayed.

Also posted in your orignal post details on issue.

[merk]

I dont agree that you should be bumping your post as much as you did. Not every question can be skillfully answered in the fast time frame. Some businesses dont respond for a day or 2!

You have to have more patience dealing with people.

[merk]

Oh, and no, i wouldnt be offended. Sometimes my posts for advanced help (which is what your thread is about) go unanswered indefinatly.

It seems your problem was solved by someone who knows what they are talking about though.

[Joseph777]

I dont agree that you should be bumping your post as much as you did. Not every question can be skillfully answered in the fast time frame. Some businesses dont respond for a day or 2!

You have to have more patience dealing with people.

Who are you to tell me not to bump as often as I did? I was following vBulletin's policy respectfully. I thought waiting for four days and only bumping roughly every twelve hours was pretty patient of me. And I'm sorry, I don't agree that going forever without at least getting an acknowledgement or some sort of help, even if it is in the form of a recommendation to try elsewhere, is good customer service. Give me a break. You can't honestly believe that, it sounds like you are trying to earn brownie points and are timid or something?

[ManagerJosh]

I think the rule is that you need to wait at least 24hrs before bumping...

[noppid]

I find this appaling when you consider that some employees/support staff have a personal forum for their super hacks at vb.org and most have attitudes to boot. Then you look for real support here and ya can't get it. This company seems to be run more like a club.

Wayne Luke was supposed to quelch this six months ago, but instead the clique has grown and professionalism is lacking for some, still.

[Colin F]

If you are reffering to the Premium Modifications forums at vBulletin.org, those have in no way anything to do with the moderators being employees/support staff.

The Premium Modifications Forums were created to offer a better means of support for big modifications. The threads of these modifications tended to turn into huge threads where a problem or it's solution were easily lost in all those pages.
The only reason that Geekydesign's (to which also Zachery belongs) uCash & uShop was the first modification with a custom forum is because this concept is still being beta tested.

[sabret00the]

i released that mod over at vBT, you should've asked for support in my thread http://www.vbulletintemplates.com/mo...ead.php?t=6335

[Andrew111888]

Bumping every 12 hours is completely unreasonable.

[Freddie Bingham]

Personally, I believe your thread should have been moved to the HTML forum. It is not a vB3 problem in of itself. If vB staff know the answer to these types of questions, they will answer them. It is unrealistic to expect the support staff to be able to answer all types of HTML questions. They did not design the templates or write the HTML for them. If they can not answer a proper question, they will refer it to a developer. Do you feel that this question should have been referred to a developer?

[Matthew Gordon]

I find this appaling when you consider that some employees/support staff have a personal forum for their super hacks at vb.org and most have attitudes to boot. Then you look for real support here and ya can't get it. This company seems to be run more like a club.

Wayne Luke was supposed to quelch this six months ago, but instead the clique has grown and professionalism is lacking for some, still.

The only staff with a forum at vB.org for Premium Modifications is Zachery - and that is because me and him are co-authors of uCash & uShop. The Premium Modifications has nothing to do with staff, it has to do with giving support for a large hack.