I was given a link on these forums to some adsoftware to use on my site. The software was Adrevenue (www.w3matter.com). I went there a few months ago, liked the features that it had and that it would have in a future release, so I purchased it.
Now, the entire time they were working on the latest release, they kept saying that "upgrades are always free!". So, based on this, I waited for the upgrade.
I got a notice today that the latest upgrade would be coming out "very soon". So I followed the link in the email to check out the discussion thread they had going on it. While I was reading it, there were several posts stating that current users would have to pay $69.95 to upgrade.
Well, since I had been told all along that "upgrades are always free", I decided to voice my opinion on the matter.
Low and behold, as soon as I did, my post was promptly deleted and I was banned from the forums. Nice way to treat customers...NOT!
So, I have sent them an email requesting a refund. We'll see what happens.
Now, the entire time they were working on the latest release, they kept saying that "upgrades are always free!". So, based on this, I waited for the upgrade.
I got a notice today that the latest upgrade would be coming out "very soon". So I followed the link in the email to check out the discussion thread they had going on it. While I was reading it, there were several posts stating that current users would have to pay $69.95 to upgrade.
Well, since I had been told all along that "upgrades are always free", I decided to voice my opinion on the matter.
Low and behold, as soon as I did, my post was promptly deleted and I was banned from the forums. Nice way to treat customers...NOT!

So, I have sent them an email requesting a refund. We'll see what happens.
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