[vB3] unable to download style ?

[rrudeboy]

i want to download my style.. and then re-upload so i can edit it (basically i want a copy of the style i'm using to edit, but it doesn't download, it goes to a blank white screen and nothing happens....) what could be wrong ?

thanks.

[Lynne]

What is happening when you try to download it? Are you getting an error? Can you tell us the exact steps you took and what the exact result was?

[rrudeboy]

thanks Lynne, i go to ACP > Upload / Download Styles, then i click on the style i want > Download and it proceeds to a empty white page... no error or anything. also tried (since i read that somewhere) to rename the style before download but nothing.

currently on a MacBook with Safari browser... (also tried on MacBook with Google Chrome, same issue...)

[Lynne]

Here is a page from the manual about troubleshooting blank or 'white' pages: http://www.vbulletin.com/docs/html/blank_pages

[rrudeboy]

so far nothing helped from that list.. there's no other way to start a new style with all the add-ons in it already ? (which is what i am trying to do..)

[Lynne]

That list is a list of all known causes for a white page.

[rrudeboy]

That list is a list of all known causes for a white page.

shoot... i was hoping for a different answer, wish there was an error so i knew where to look. there's no way to download the .xml of the style via my ftp ?

[Zachery]

You shouldn't be editing the style.xml file directly.

[rrudeboy]

wasn't planning on editing it, just getting it from there and importing it as a new style (after renaming it..) as said, all i want is have the style with all the plugins so i can work on the style.

[Zachery]

Add a new style as a child style, this will inherit all of the current template changes.

[rrudeboy]

oddly... it did work on my Vista laptop, so i downloaded it and uploaded it to my ftp.. now i assume i edit the name and re-upload it & make the changes i want ?

tks.

[Zachery]

Don't edit the file, I really don't understand why you didn't add a child style, which will inherit all of the parrent styles changes.

[rrudeboy]

i imported it as-is... and that worked. tks..