Unable to edit Header template

[RonH.]

I sure hope I'm posting in right forum. I've looked around here in the Template section and haven't found anything that quite applies to my particular problem. Earlier tonight I inadvertently changed the code in the header template. After saving the change I completely lost the ability to change it back.

Now I no longer have the ability to EDIT code in the (cPanel) header template nor in many/most other templates as well as a result. The SAVE button at the bottom is no longer there. The entire bottom part is gone, SAVE, CANCEL and whatever else my options were or usually are.

I've run out of ideas on how to get back what I lost, to change it back. Anyone know how I undo what I did? (I had installed a hack and was in the process of uninstalling it when this happend.)

[Floris]

The template header can be edited through the vBulletin style manager (inside the admin control panel of vBulletin) I recommend against using cPanel feature to modify the templates stored in the database.

Also, please define 'lost ability to edit'. Do you run into an error?

[RonH.]

The template header can be edited through the vBulletin style manager (inside the admin control panel of vBulletin) I recommend against using cPanel feature to modify the templates stored in the database.

Also, please define 'lost ability to edit'. Do you run into an error?

Please refer to the linked images of vBulletin style manager in my cPanel.

You'll note that at the bottom (image) is where the buttons have disappeared that allows me to save any edit/changes I make/made or cancel. I'd had a problem with the changes I had made and after realizing that I then decided to hit the REVERT button and this is when I noticed I lost the ability to EDIT most templates.

In the second (image) image please notice that the only option available to me is to is to CUSTOMIZE. If I click on this the other image is what I get. Either way I cannot SAVE my any editing I want to make. I hope this clears up your question you asked.

[Floris]

Hi there,

Sorry, with cPanel, I thought meant cPanel and not Admin Control Panel.

[Floris]

If you have no hacks installed then I ask you kindly to open a new support ticket through the members area > contact us > and include a link to this thread and include the url to your forum and admin user/pass details and your FTP and phpMyAdmin (access to MySQL database) details so we can look into this.

[dstruct2k]

Please refer to the linked images of vBulletin style manager in my cPanel.

You'll note that at the bottom (image) is where the buttons have disappeared that allows me to save any edit/changes I make/made or cancel. I'd had a problem with the changes I had made and after realizing that I then decided to hit the REVERT button and this is when I noticed I lost the ability to EDIT most templates.

In the second (image) image please notice that the only option available to me is to is to CUSTOMIZE. If I click on this the other image is what I get. Either way I cannot SAVE my any editing I want to make. I hope this clears up your question you asked.

Customize is the correct "only" option if there's no existing header templates (aside from the default, of course)


Try just clicking the "Go" button on the line of the style you want to change the header for and change it on that page, using one of the save buttons conveniently placed all over the place.